Desktop Engineer
South Western Ambulance Service NHS Foundation Trust
This job is now closed
Job summary
Reporting to the Desktop Support Manager, you will be responsible for the efficient and effective support of IT systems and services throughout the Trust, to support first class patient care.
As part of the Desktop team you will be supplying 2nd line Desktop support to our users. You will be an escalation point for 1st line Service Desk and work with technical specialists at 3rd line, projects and within our Supplier base. You will be responsible for the effective and efficient support of IT systems within the Trust to support first class patient care.
Main duties of the job
For further details and for the main duties of this role, please see the attached job description where this is outlined.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Staff networks
- Wide range of discounts from various organisations across the UK
Date posted
20 November 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 to £36,483 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
202-6700100
Job locations
Trust Headquarters
Abbey Court, Eagle Way, Sowton Industrial Estate
Exeter
EX2 7HY
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Trust Headquarters
Abbey Court, Eagle Way, Sowton Industrial Estate
Exeter
EX2 7HY
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
For questions about the job, contact:
Supporting documents
Privacy notice
South Western Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)