Technical Assurance Manager

South Western Ambulance Service NHS Foundation Trust

The closing date is 27 October 2024

Job summary

The ARP Technical Manager's will work within a National Service Management organisation and will provide technical support and assistance as well as testing verification to all of the Ambulance Trust's throughout the life of the ARP service contract. They shall be the primary interface between the ARP in life team and the tactical delivery of any new services or system modifications and upgrades.

(Please note there is a duplicate advert to cover other areas in addition to Barnsley- there is no need to apply to both adverts as they are one of the same role).

Main duties of the job

Lead, plan and undertake small and large-scale system testing events in conjunction with system suppliers and users. Events may be structured between system module testing at a reference site to live system testing in a mission critical Trust environment where there is a requirement for a high degree of accuracy and no margin for error.

About us

The Ambulance Radio Programme (ARP) is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.

ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities.The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Date posted

14 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

202-6704975-A

Job locations

The Business Village

Innovation Way

Barnsley

S75 1JL


Job description

Job responsibilities

For further information about this role please see attached the job description.

Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives.

This role requires Security Clearance, and you will need to have been a UK resident for at least 5 years. For more information on the Government requirements, please visit the Gov website.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Job description

Job responsibilities

For further information about this role please see attached the job description.

Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives.

This role requires Security Clearance, and you will need to have been a UK resident for at least 5 years. For more information on the Government requirements, please visit the Gov website.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Person Specification

Education, Skills and Knowledge

Essential

  • ITIL Foundation
  • Cisco Certified Network Associate
  • Extended knowledge of Telecommunication principles
  • Proven written and verbal communication skills.
  • Proven ability to function as a member of a multi professional team.

Desirable

  • Significant experience of working within a large-scale service management structure.
  • Knowledge of OGC Supplier Management.
  • Knowledge of Service Management Toolsets.
Person Specification

Education, Skills and Knowledge

Essential

  • ITIL Foundation
  • Cisco Certified Network Associate
  • Extended knowledge of Telecommunication principles
  • Proven written and verbal communication skills.
  • Proven ability to function as a member of a multi professional team.

Desirable

  • Significant experience of working within a large-scale service management structure.
  • Knowledge of OGC Supplier Management.
  • Knowledge of Service Management Toolsets.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

The Business Village

Innovation Way

Barnsley

S75 1JL


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

The Business Village

Innovation Way

Barnsley

S75 1JL


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


For questions about the job, contact:

HR Services Officer

Deborah Moran

Deborah.Moran@swast.nhs.uk

07977361406

Date posted

14 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

202-6704975-A

Job locations

The Business Village

Innovation Way

Barnsley

S75 1JL


Supporting documents

Privacy notice

South Western Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)