Operations Officer - INTERNAL (Ringfenced North Devon Lead Paramedics)
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Job summary
The Operations Officer role is a highly visible and accountable position within the Trust. The Operations Officer role is instrumental in helping to support the senior managers ensure the smooth day to day running of the Operations Directorate.
The Operations Officer role will provide clinical and managerial leadership and line management to an operational staff group ensuring high quality patient care is delivered in line with the strategic objectives of the Trust.
The Operations Officer role has important operational commander responsibilities including on scene incident management and post incident hot debrief.
The Operations Officer has a key role in making sure that the County delivers performance in line with expectations. As part of this the Operations Officer role ensures that staff abstractions are reduced to an absolute minimum, that operational resourcing in line with the plan is prioritised and that central reporting systems are accurate.
As an operational Paramedic, the Operations Officer is responsible for the care, treatment and movement of patients in accordance with the Paramedic job description.
Ring-Fenced to Lead Paramedics based in North Devon.
Main duties of the job
Leadership
- Development of staff including support of Lead Paramedics and identification of opportunities for staff for clinical development within locality
- Completion of staff appraisals for all staff within area of responsibility
- Facilitation of staff engagement ensuring good communication with staff, including managing employee relations issues at an informal level as well as undertaking formal investigations in accordance with Trust policies and with support of the Operations Managers and HR People Partners
- Provision of advice and welfare support to staff groups, facilitating the sharing of best practice and review of incidents where learning has taken place
- Completion of complex return to work meetings and any subsequent review meetings in line with Trust policy as well as preparation of formal cases relating to sickness absence
- Review sickness trends across the area of responsibility and make recommendations to the Operations Managers in line with Trust policy
- Supporting clinical and training departments with dissemination of PGDs as well as training staff and ensuring competence in the use of new equipment and techniques
Operational Management
- Supporting interviews for recruitment of clinical and operational staff
- Assisting the Operations Managers with attendance at both internal and external meetings including Safety Advisory Group meetings and Trauma/Hospital meetings
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Details
Date posted
29 August 2024
Pay scheme
Agenda for change
Band
Band 7
Salary
£46,148 to £52,809 a year per annum
Contract
Secondment
Working pattern
Full-time
Reference number
202-6583360
Job locations
Barnstaple Station
Lauder Lane,
Barnstaple
EX31 3TA
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Barnstaple Station
Lauder Lane,
Barnstaple
EX31 3TA
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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