ROC Lead Scheduler

South Western Ambulance Service NHS Foundation Trust

Information:

This job is now closed

Job summary

We are currently looking for a friendly, enthusiastic, and motivated individual to join theResource Operations Centre (ROC) team in Exeter. No previous experience is necessary as full training will be provided!

Benefits include:

  • Working on a rota that provides rest days on weekdays and the possibility of being able to swap shifts.
  • Basic salary range of £25,147 to £27,596 plus unsocial hours pay enhancements.
  • Flexible Overtime opportunities
  • Annual leave starting at 262.5 hours (approx. 7 weeks) per year, up to a maximum of 307.5 hours (approx. 8.2 weeks)
  • Flexible working opportunities
  • NHS pension scheme
  • Employee Assistance programme
  • Wellbeing Support programs
  • Full training for the role
  • Opportunities for on-going personal and professional development
  • Future Career Opportunities across the South West
  • Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level
  • Access to Unison, the UK's largest public services Trade Union
  • Staff Discounts from large national retailers to local businesses in a wide range of categories including food and drink, holidays, cars, days out, fashion, gifts, home essentials, insurance, phones and many more!

Main duties of the job

All our Lead Schedulers join us on a 12-month training programme which ensures robust training and support for all of our colleagues. The post holder will need to be organised, reliable, able to prioritise and adaptable to be able to support the office.

ROC Lead Schedulers are responsible for delivering resourcing services to the Trust. This includes planning Relief shifts, processing annual leave requests and allocating annual leave to keep us in line with our KPIs. We manage all sickness calls for the Trust, book specified training days for operational colleagues and support our colleagues with shift swap requests, overtime requests and many other general queries which are managed through numerous Outlook email accounts.

Not only do we support our Trust colleagues on a daily basis but we also support our Paramedic students and ensure each student has a Mentor to work with.

Lead Schedulers also maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the co-ordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and roll out of software updates, providing help facilities and being responsible for information and records.

The ROC is responsible for facilitating the operational needs of the service and considering the requirements of Trust employees whilst strictly adhering to Trust Policy, SOP and relevant legislation.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Date posted

02 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-6426425

Job locations

Trust HQ, SWAST

Abbey Court, Eagle Way

Exeter

EX2 7HY


Job description

Job responsibilities

For further information about this role please see the job description and person specification attached.

Job description

Job responsibilities

For further information about this role please see the job description and person specification attached.

Person Specification

Education and qualifications

Essential

  • 4 GCSEs (or equivalent), Maths and English mandatory, Grade C or above
  • Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience

Desirable

  • Evidence of higher education or equivalent experience
  • Full Driving Licence

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Office and Team working experience
  • Experience with Microsoft IT package

Desirable

  • Scheduling or resource management experience
Person Specification

Education and qualifications

Essential

  • 4 GCSEs (or equivalent), Maths and English mandatory, Grade C or above
  • Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience

Desirable

  • Evidence of higher education or equivalent experience
  • Full Driving Licence

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Office and Team working experience
  • Experience with Microsoft IT package

Desirable

  • Scheduling or resource management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Trust HQ, SWAST

Abbey Court, Eagle Way

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Trust HQ, SWAST

Abbey Court, Eagle Way

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Resource Operations Centre Manager

Katie Rankin

katie.rankin@swast.nhs.uk

Date posted

02 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-6426425

Job locations

Trust HQ, SWAST

Abbey Court, Eagle Way

Exeter

EX2 7HY


Supporting documents

Privacy notice

South Western Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)