Job summary
South Western Ambulance Service is looking for a proactive, motivated and knowledgeable Project Manager to work within the Digital, Data & Technology (DDaT) Programme Management Office (PMO). The role will involve working on projects such as IT infrastructure upgrades or migrations and implementation of digital solutions to support clinical or support services operations. Working as part of a team, the role will involve project planning, testing, training, deployment, decommissioning and stakeholder and benefits management.
The successful candidate will have strong project management experience, be a confident communicator, enjoy working in a fast-paced and changing environment and be passionate about delivering effective solutions in the demanding operational context of NHS emergency care. Project management experience in an emergency service context or relating to emergency communications or healthcare IT systems would be an advantage. Experience of project managing digital change is essential.
Main duties of the job
Be responsible to the Programme Manager for the timely, efficient and effective management of allocated projects. Build effective working relationships with stakeholders and suppliers.Manage all aspects of projects stages through; specification, planning, testing, training, deployment, decommissioning and maintain a robust change and delivery management framework for assigned projects.Manage project budget and project benefits realisation framework process.Support, facilitate and monitor progress of projects both internally and externally where appropriate.Manage and support the development of junior project management team colleagues.The post holder may be required to undertake line management for a junior colleague, as well as provide support, development and assurance for work packages or projects they are leading on.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Staff networks
- Wide range of discounts from various organisations across the UK
Job description
Job responsibilities
For further information about this role please see attached job description and person specification.
Job description
Job responsibilities
For further information about this role please see attached job description and person specification.
Person Specification
Previous Experience
Essential
- Significant project management experience in the implementation and support of complex systems.
- Significant experience of successfully managing at least one complex project.
- Significant expertise in use of standard Microsoft Office products and Project Management tools.
Desirable
- Experience in Healthcare or IT environment.
Education and Qualifications
Essential
- Degree or equivalent work experience
- Current clean driving license.
Desirable
- General management or ITIL Service Management qualification.
- Certified PRINCE2 Practitioner or equivalent project management qualification.
Skills, knowledge, ability
Essential
- Ability to project manage complex organisation change.
- Demonstrate significant written and oral communication skills.
- Strong analytical and interpretation skills with an eye for detail and ability to resolve and deal with complex information.
- Ability to develop and manage budgets.
- Ability to produce complex plans and project management controls from executive mandates.
- Ability to produce complex business cases and investment appraisals or similar reports containing structured, detailed information eg proposals, options appraisals etc.
- Ability to communicate effectively with senior management, external stakeholders and suppliers.
- Ability to manage suppliers.
- Significant experience of producing and managing policies, processes and procedures.
Desirable
- Awareness of broader NHS issues.
- Significant experience of negotiating with suppliers.
Aptitude and personal characteristics
Essential
- Ability to identify limits to own expertise.
- Quality focused.
- Analytical approach and ability to work logically and resolve complex problems.
- Reliable and good attitude to attendance and punctuality
- Ability to develop effective working relationships with colleagues and the public.
- Ability to deal with stressful situations, work under pressure and to tight timescales.
- Able to coach and provide support to team members.
- Ability to reach timely and effective decisions based on the appropriate use of information.
- Ability to implement significant change involving change management.
- Demonstrate a commitment and recognition to the core values and beliefs of an employee of the NHS.
- Respectful to and able to promote equality in opportunity, employment and service delivery.
Person Specification
Previous Experience
Essential
- Significant project management experience in the implementation and support of complex systems.
- Significant experience of successfully managing at least one complex project.
- Significant expertise in use of standard Microsoft Office products and Project Management tools.
Desirable
- Experience in Healthcare or IT environment.
Education and Qualifications
Essential
- Degree or equivalent work experience
- Current clean driving license.
Desirable
- General management or ITIL Service Management qualification.
- Certified PRINCE2 Practitioner or equivalent project management qualification.
Skills, knowledge, ability
Essential
- Ability to project manage complex organisation change.
- Demonstrate significant written and oral communication skills.
- Strong analytical and interpretation skills with an eye for detail and ability to resolve and deal with complex information.
- Ability to develop and manage budgets.
- Ability to produce complex plans and project management controls from executive mandates.
- Ability to produce complex business cases and investment appraisals or similar reports containing structured, detailed information eg proposals, options appraisals etc.
- Ability to communicate effectively with senior management, external stakeholders and suppliers.
- Ability to manage suppliers.
- Significant experience of producing and managing policies, processes and procedures.
Desirable
- Awareness of broader NHS issues.
- Significant experience of negotiating with suppliers.
Aptitude and personal characteristics
Essential
- Ability to identify limits to own expertise.
- Quality focused.
- Analytical approach and ability to work logically and resolve complex problems.
- Reliable and good attitude to attendance and punctuality
- Ability to develop effective working relationships with colleagues and the public.
- Ability to deal with stressful situations, work under pressure and to tight timescales.
- Able to coach and provide support to team members.
- Ability to reach timely and effective decisions based on the appropriate use of information.
- Ability to implement significant change involving change management.
- Demonstrate a commitment and recognition to the core values and beliefs of an employee of the NHS.
- Respectful to and able to promote equality in opportunity, employment and service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
