County Administrator - BSW
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Job summary
This is an important role providing administrative support to the Operations team. Reporting to the County Business Manager, the primary purpose of this role is to provide minute taking support and diary management, aiding the smooth running of County Administration.
This role includes responsibilities relating to the monitoring and administration of sickness absence, recording Key Performance Indicators (KPIs) and ensuring sufficient supply of essential non-pay items for the County. The role will also assist the local management team with the administration and coordination of new starters and leavers, and the preparation of reports and papers for County meetings.
Main duties of the job
Visible Leadership
- Along with the County Business Manager, to act as the point of contact within the County for initial enquiries from members of the public, operational staff and staff from Trust HQ acting with professionalism at all times.
- To respond to incoming correspondence to the County as directed by the County Business Manager.
- Maintain a suitable filing system for the County, and co-ordinate a 'bring forward' system for all relevant documentation/ correspondence
- To act as a role model and informal mentor for the Apprentice
Patient Safety and Quality
- Provide administrative support to the County managers in making sure that the County responds to Patient Experience complaints in a timely way and in accordance with Trust standards.
- Provide administrative support with Datix and adverse incident coordination.
- Provide data on the use of controlled drugs by the stations in the County.
- Undertake appropriate training to deal with medicines management if required.
- Assist the County managers in managing and investigating untoward incidents involving medical equipment
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Details
Date posted
06 March 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
202-6124392
Job locations
Chippenham Ambulance Station
Unit 11, Bath Road Ind Estate
Chippenham
SN14 0AB
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Chippenham Ambulance Station
Unit 11, Bath Road Ind Estate
Chippenham
SN14 0AB
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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