Electronic Care System Clinical Data Analyst

South Western Ambulance Service NHS Foundation Trust

Information:

This job is now closed

Job summary

We have a great opportunity for an experienced and adaptable Data Analyst to come and join our small but friendly team in Clinical Information Systems. You will be working alongside other Clinical Information Professionals and be responsible for leading on clinical data analytics.

The successful candidate will be based at our HQ in Exeter on a hybrid basis, with a minimum of 2-3 days expected in the office each week, and occasional travel across trust sites.

Reporting to the Clinical Information Systems Manager, you will be responsible for providing data manipulation and analytical services, including monitoring of trends, correlation, and pattern identification to aid organisational intelligence and service maintenance and improvement tasks / projects via the trusts Electronic Care Systems and other systems / datasets.

You will analyse and report on data relating to Clinical Information Systems, including:

  • System configuration using Supplier Admin. Tools and other systems and data.
  • User access and system security using Supplier Admin. Tools and other systems and data.

You will use the systems and databases to extract information and you will present this to colleagues and partners in a meaningful way to enable effective evidence-based decision making

Main duties of the job

To work within the Clinical Information and Records Office, and alongside the Research and Audit Team and other relevant functions, to explore and apply the effective uses of clinical and other data and support the local, regional and national reporting requirements of the Trust. This will include:

  • Maintaining effective relationships with system users and Trust partners to support the development, maintenance and monitoring / analysis of system activity and interaction.
  • Using clinical data, clinical information systems and expert analysis and interpretation to support problem solving and evidence-based decision making.
  • Playing a pivotal role in team activity and road map direction, including discussion and group activity, idea generation and overcoming challenges.
  • Ensuring that your knowledge and skills remain at a high standard and develop new skills to meet the ongoing demanding and challenging situations of a busy, ever-changing healthcare system.
  • Using expert knowledge and skills to support and train colleagues and provide team resilience when required.
  • Maintaining an exceptional library relating to new or amended processes and procedures, including analysis and reporting. This includes the development of user guides, instructions, and intelligent learning processes.
  • Helping to administer and service the clinical databases.
  • Supporting the Trust's clinical information needs through the development of understandable and relatable reports.

About us

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

Date posted

05 February 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year / per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-6017634

Job locations

South Western Ambulance Service HQ

Abby Court, Eagle Way

Exeter

EX14 3HJ


Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Person Specification

Education and Qualifications

Essential

  • Able to meet the requirements of the Knowledge and Skills Framework for their role
  • Qualified to degree level in an IT related subject or extensive experience in the field.
  • Highly numerate, computer literate and practiced in data manipulation and analytical techniques
  • Being able to interpret, analyse and present information according to need; and use for comparison, planning, monitoring and improvement.
  • Current Full Driving License.

Previous Experience (Paid/ unpaid relevant to job)

Essential

  • Knowledge of Microsoft SQL Server 2008 R2 and later including TSQL, Stored Procedures and functions with experience designing and developing SQL reports.
  • Proven knowledge and experience of Microsoft SQL Server Reporting Services and Integration Services.

Desirable

  • An understanding of the NHS
  • Working knowledge of supplier admin Tools
  • SQL database administration experience
  • Previous experience of using Power BI

Skills, Knowledge and Ability

Essential

  • Ability to explain technical issues and processes to non-technical staff, in both verbal and written form.
  • Analytical skills
  • Extensive knowledge of Microsoft Office products, particularly Excel.

Desirable

  • Experience of working with clinical information

Aptitude and Personal Characteristics

Essential

  • Excellent personal and communication skills.
  • Strong customer facing skills.
  • Enthusiastic, persuasive and confident.
  • Able to work under pressure and to tight deadlines
  • Ability to interpret requirements in order to provide appropriate information.
  • Ability to interact with people from varying cultural backgrounds and social environments.
  • Ability to develop effective working relationships with colleagues and the public.
Person Specification

Education and Qualifications

Essential

  • Able to meet the requirements of the Knowledge and Skills Framework for their role
  • Qualified to degree level in an IT related subject or extensive experience in the field.
  • Highly numerate, computer literate and practiced in data manipulation and analytical techniques
  • Being able to interpret, analyse and present information according to need; and use for comparison, planning, monitoring and improvement.
  • Current Full Driving License.

Previous Experience (Paid/ unpaid relevant to job)

Essential

  • Knowledge of Microsoft SQL Server 2008 R2 and later including TSQL, Stored Procedures and functions with experience designing and developing SQL reports.
  • Proven knowledge and experience of Microsoft SQL Server Reporting Services and Integration Services.

Desirable

  • An understanding of the NHS
  • Working knowledge of supplier admin Tools
  • SQL database administration experience
  • Previous experience of using Power BI

Skills, Knowledge and Ability

Essential

  • Ability to explain technical issues and processes to non-technical staff, in both verbal and written form.
  • Analytical skills
  • Extensive knowledge of Microsoft Office products, particularly Excel.

Desirable

  • Experience of working with clinical information

Aptitude and Personal Characteristics

Essential

  • Excellent personal and communication skills.
  • Strong customer facing skills.
  • Enthusiastic, persuasive and confident.
  • Able to work under pressure and to tight deadlines
  • Ability to interpret requirements in order to provide appropriate information.
  • Ability to interact with people from varying cultural backgrounds and social environments.
  • Ability to develop effective working relationships with colleagues and the public.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service HQ

Abby Court, Eagle Way

Exeter

EX14 3HJ


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service HQ

Abby Court, Eagle Way

Exeter

EX14 3HJ


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Electronic Care System Clinical Data Analyst

Tim Bloyce

tim.bloyce@swast.nhs.uk

Date posted

05 February 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year / per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-6017634

Job locations

South Western Ambulance Service HQ

Abby Court, Eagle Way

Exeter

EX14 3HJ


Supporting documents

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