Head of Operations - Dorset
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Job summary
Reporting to the Assistant Director of Ambulance Operations, the Head of Operations is the senior role model and local leader for the respective County within the South Western Ambulance Service geographical footprint.
The Head of Operations will provide strong leadership in an open supportive culture and will drive and create priorities and objectives and be accountable for all aspects of County business.
The Head of Operations has line management responsibility for the Operations Manager and County Business Manager but is responsible for the health and well being of all staff working in the respective County.
Main duties of the job
The Head of Operations role will provide the Executive Director of Operations, Deputy Director of Operations and the Assistant Director Ambulance Operations with support, acting with integrity and professionalism at all times.
The Head of Operations is a full member of the Operations Directorate senior management team and as such will be expected to participate fully and constructively in all aspects of Directorate business. This will include assisting in making decisions that impact on the wider Directorate and Trust.
The post holder will be expected to work closely with other County Commander colleagues to reduce variation, improve performance and introduce best practice across the Operations Directorate.
The post holder will be expected to join the on-call tactical rota.
The Head of Operations will interpret, apply and evaluate procedures, processes and instructions, in order to ensure that the highest standards of service are achieved in the interest of patient care.
About us
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
We employ over 6,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.
We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.
To view the Trust's Mission, Vision, Values and Goals click here
Details
Date posted
05 December 2023
Pay scheme
Agenda for change
Band
Band 8b
Salary
£58,972 to £68,525 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
202-5886497
Job locations
Bournemouth Ambulance Station
42 Portchester Road
Bournemouth
BH8 8LE
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Bournemouth Ambulance Station
42 Portchester Road
Bournemouth
BH8 8LE
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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