Incident Support Desk Dispatcher - Ring-fenced to existing EOC staff
This job is now closed
Job summary
The ISD Dispatcher role will have responsibility to manage and effectively deploy the Trust's specialist resources, namely the Hazardous Area Response Team (HART).
Main duties of the job
The ISD Dispatcher will be responsible for all aspects of operational delivery and performance across their dispatch function.
They will work in conjunction with the Dispatch Team Leaders, EOC Duty Officers, Trust Incident Managers and HART personnel to ensure safe, effective and high quality deployment of resources in accordance with agreed Trust processes and policies, ensuring a principle of 'no patient to be kept waiting unnecessarily' and 'respond, review, revise' is consistently adopted.
About us
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.
We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.
To view the Trust's Mission, Vision, Values and Goals click here.
Details
Date posted
26 September 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Secondment
Working pattern
Full-time
Reference number
202-5678786
Job locations
Exeter EOC
Exeter
EX2 7HY
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Exeter EOC
Exeter
EX2 7HY
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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