South Western Ambulance Service NHS Foundation Trust

EOC Triage Nurse/ Paramedic

Information:

This job is now closed

Job summary

Are you an experienced Nurse / Paramedic looking to expand your clinical knowledge and skill-set within the Emergency Services environment?

We are currently recruiting experienced Nurses / Paramedics to join our multi-disciplinary clinical team within the Emergency Operations Centres (EOC).

Our Emergency Operations Centres are made up of the following staff groups:

  • Emergency Medical Dispatchers (999 Call Takers)
  • Dispatchers
  • EOC Triage Clinicians

Who all work collaboratively to ensure our patients receive the most appropriate medical intervention, guidance and support at their time of need.

The EOC Clinical Team is a multi-disciplinary team made up of:

  • Nurses
  • Midwives
  • Mental Health Practitioners
  • Paramedics
  • Specialist Practitioners
  • Doctors
  • Clinical Learning & Development Officers

Main duties of the job

What is an EOC Triage Clinician?

An EOC Triage Clinician provides a robust remote clinical assessment and triage of all patients and service users who contact 999. Alongside this, our Clinicians work alongside our Emergency Medical Dispatchers and Dispatch colleagues to provide acute medical advice and guidance to ensure every patient is getting the right care at the right time.

What support and development do I get as a clinician?

Within the EOC, we have a team of highly experienced Clinical Learning & Development Officers who are committed and dedicated to ensuring our clinical workforce are continually learning and developing on all aspects of clinical practice.

Alongside this, we provide all clinicians with an education bursary to enhance your knowledge, skills and expertise. This bursary can be used to fund short-courses and or towards an official qualification such as MSC or MBA.

Depending on your career ambitions, we also offer great career development opportunities either clinically or operational leadership.

For a day in the life of an EOC Clinician, please view the following video and refer to the quotes from our team attached. https://vimeo.com/742271385/d208c6a3a1

About us

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for a secondment opportunity.

Details

Date posted

23 May 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum plus unsocial enhancements*

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

202-5332586

Job locations

St James or Trust HQ

Bristol or Exeter

EX2 7HY


Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Person Specification

Qualifications

Essential

  • Registered Healthcare Professional.
  • Qualification or appropriate experience in basic computer literacy, including data input.
  • Portfolio of current, relevant practice.

Desirable

  • Remote Decision Making module or equivalent
  • Experience with telephone triage
  • Appropriate degree level or equivalent qualification?

Previous experience

Essential

  • Experience in dealing with a range of age and social groups
  • Enhanced DBS clearance.
  • Experience as a healthcare professional.(LowCode license requires 4 years post registration experience)
  • Understanding of the wider health care community within the context of remote care

Desirable

  • Previous experience with telephone triage
  • Previous experience working in different healthcare settings.
Person Specification

Qualifications

Essential

  • Registered Healthcare Professional.
  • Qualification or appropriate experience in basic computer literacy, including data input.
  • Portfolio of current, relevant practice.

Desirable

  • Remote Decision Making module or equivalent
  • Experience with telephone triage
  • Appropriate degree level or equivalent qualification?

Previous experience

Essential

  • Experience in dealing with a range of age and social groups
  • Enhanced DBS clearance.
  • Experience as a healthcare professional.(LowCode license requires 4 years post registration experience)
  • Understanding of the wider health care community within the context of remote care

Desirable

  • Previous experience with telephone triage
  • Previous experience working in different healthcare settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

St James or Trust HQ

Bristol or Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

St James or Trust HQ

Bristol or Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Services

HR Services

hrservices@swast.nhs.uk

Details

Date posted

23 May 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum plus unsocial enhancements*

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

202-5332586

Job locations

St James or Trust HQ

Bristol or Exeter

EX2 7HY


Supporting documents

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