Cornwall Partnership NHS Foundation Trust

Team Manager - Mental Health Crisis Assessment

The closing date is 19 November 2025

Job summary

This is an exciting opportunity to join our Mental Health Crisis Services at a time where we are revolutionising crisis care through development of responsive, community-based support, aiming to reduce hospital admissions and attendance at the Emergency Department. The post holder will provide Team Management for our 2 Health-Based Places of Safety (HBPoS) based in Redruth and Bodmin, our existing Mental Health Crisis Hub, and the development of a Psychiatric Clinical Decisions Unit (PCDU).

Your role as Crisis Assessment Team Manager will be pivotal in ensuring the efficient and effective operation of the service. Your leadership will be imperative in continuing to drive change and supporting in the development of additional services, aiming to provide a range of alternatives that offer compassionate, timely and high-quality care.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

  • Cornwall Foundation Trust

  • Royal Cornwall Hospitals NHS Trust

  • Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Main duties of the job

  • The post holder will take lead role in the management and ongoing development of theEast and West Health Based Place of Safety, Mental Health Crisis Hub and development of a Psychiatric Clinical Decisions Unit.
  • To deliver management within their defined area of responsibility ensuring that these services meet the requirements and targets agreed with the Trust, working in partnership with a range of key stakeholders.
  • To assume operational and clinical responsibility for multi-disciplinary allocated staff teams and the management and provision of quality evidence-based intervention, advice, support and care for services users with mental health and social care needs and their carers within the clinical area. The teams are identified in the job title of this job description.
  • To be instrumental in the on-going development of services and practices that provide high quality assessments and efficient referral management processes.
  • Responsible for ensuring the service has a multi-disciplinary and decision-making function within the team and that all appropriate policies and protocols are in place and complied with.
  • To work with the Operational Lead and Operational Manager to ensure that financial viability is maintained.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

201-25-810

Job locations

Bodmin and Redruth

To be confirmed

PL31 2QT


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education/Qualifications and Relevant Experience

Essential

  • Current professional registration - NMC, HCPC
  • Professional qualification - RMN, RNLD, RNC, OT, PT, SLT Please indicate level of qualification required
  • Substantial experience working at a senior level in a mental health setting
  • Experience of working with patients with complex and challenging needs in a range of environments including service setting

Desirable

  • Masters level professional education supplemented by specialist training and development or equivalent experience of working in adult mental health.

Skills and Aptitude

Essential

  • Proven leadership and management skills
  • Able to inspire and lead on new developments
  • Analytical skills in assessing both clinical and generic health and safety service risks and development of risk management plans

Desirable

  • Clinical management skills associated with this patient group
  • Project management skills
Person Specification

Education/Qualifications and Relevant Experience

Essential

  • Current professional registration - NMC, HCPC
  • Professional qualification - RMN, RNLD, RNC, OT, PT, SLT Please indicate level of qualification required
  • Substantial experience working at a senior level in a mental health setting
  • Experience of working with patients with complex and challenging needs in a range of environments including service setting

Desirable

  • Masters level professional education supplemented by specialist training and development or equivalent experience of working in adult mental health.

Skills and Aptitude

Essential

  • Proven leadership and management skills
  • Able to inspire and lead on new developments
  • Analytical skills in assessing both clinical and generic health and safety service risks and development of risk management plans

Desirable

  • Clinical management skills associated with this patient group
  • Project management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Bodmin and Redruth

To be confirmed

PL31 2QT


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Bodmin and Redruth

To be confirmed

PL31 2QT


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Lead, Crisis Mental Health Services

Lauren Oliver

laurenoliver1@nhs.net

Details

Date posted

07 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

201-25-810

Job locations

Bodmin and Redruth

To be confirmed

PL31 2QT


Supporting documents

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