Cornwall Partnership NHS Foundation Trust

Hospital Administrator/ Ward Clerk

The closing date is 23 July 2025

Job summary

The role will be based on Willow Stroke Rehabilitation Unit as Liskeard Hospital temporarily to allow planned upgrade and works to commence on Anchor Ward. Following this you will be permanently based on Anchor Ward, Bodmin Community Hospital.

The primary duty of the post holder will be to work on Anchor Ward. This will be on a rotational basis with some weekend working. You will need to be extremely organised and pay close attention to detail and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary.

Previous experience of working in a client-focused environment will be an advantage, as will flexibility and experience of working in a busy reception.

Main duties of the job

To be the first point of contact for all patients, visitors and members of the public attending the hospital and to ensure they are fully assisted as required when covering Minor Injury Unit/Anchor Ward. This is a key function within the hospital.

To provide full clerical and administration support to the inpatient ward and Minor Injury Unit as required.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Pro Rata

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

201-25-530

Job locations

Liskeard/Bodmin Hospital

Liskeard/Bodmin

PL31 2QT


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.

Person Specification

Education / Qualifications

Essential

  • Basic numeracy and literacy skills
  • Knowledge and experience of using Microsoft office or similar applications
  • NVQ or RSA 2 or equivalent experience

Skills and Aptitude

Essential

  • Advanced word processing and data inputting skills
  • Ability to use initiative to prioritise duties
  • Attention to detail and confidentiality.
  • Ability to communicate clearly by telephone and face to face with a range of people, including patients. health and social care professionals and the public.

Experience

Essential

  • Experience of working in a very busy reception area
  • Experience of working in an administrative setting
  • Experience of managing electronic and paper-based diary / appointment systems
Person Specification

Education / Qualifications

Essential

  • Basic numeracy and literacy skills
  • Knowledge and experience of using Microsoft office or similar applications
  • NVQ or RSA 2 or equivalent experience

Skills and Aptitude

Essential

  • Advanced word processing and data inputting skills
  • Ability to use initiative to prioritise duties
  • Attention to detail and confidentiality.
  • Ability to communicate clearly by telephone and face to face with a range of people, including patients. health and social care professionals and the public.

Experience

Essential

  • Experience of working in a very busy reception area
  • Experience of working in an administrative setting
  • Experience of managing electronic and paper-based diary / appointment systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Liskeard/Bodmin Hospital

Liskeard/Bodmin

PL31 2QT


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Liskeard/Bodmin Hospital

Liskeard/Bodmin

PL31 2QT


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Supervisor

Lindsey Hanna

lindsey.hanna@nhs.net

01208251338

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Pro Rata

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

201-25-530

Job locations

Liskeard/Bodmin Hospital

Liskeard/Bodmin

PL31 2QT


Supporting documents

Privacy notice

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