Admin & Clerical - MSK Physiotherapy

Job summary

An opportunity has arisen to join the friendly, busy physiotherapy outpatient service, at Newquay Hospital, as a member of the Admin and Clerical team, providing patient facing reception support within the MSK physio department.

We pride ourselves on delivering high quality care and are committed to living our values in all our work:

Compassionate services, Achieving high standards, Respecting individuals and Empowering people.

We are a team of physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self referral. The main role is to provide both patient facing reception and administrative cover to a busy outpatient physiotherapy department.

The role involves patient facing department reception cover, organising diaries, letter writing, making and receiving telephone calls to organise appointments, ordering, data entry using our electronic booking and notes system.

You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work. This post is primarily based at Newquay and supporting Restormel MSK physio team, including both Newquay and St Austell OPD.

This post is part time for 18.75 hours per week.

Main duties of the job

To provide comprehensive reception, administrative and clerical support to the Musculoskeletal Outpatient Physiotherapy Team.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.