Administrator - Home First North

Job summary

An opportunity has arisen for an experienced administrator to join the North Homefirst team, based within Carew House, Bodmin.

The Homefirst team supports patients within the community and this role is key in administratively supporting the clinicians. The successful applicant will be highly organised, IT literate and enjoy working within a fast paced environment.

This job is offered as a permanent role at 30 hpw and the service requires this to be worked over 5 weekdays which will include Mondays and Fridays in supporting the service pre and post weekend.

Interview date: TBC

Main duties of the job

The postholder will provide a high quality administration support to the Homefirst clinicians and service.

• Working within the open plan office the administrator will relay messages, support with triage of referrals and inputting to a range of IT patient systems.
• Managing incoming queries and referrals through email, phone, MS Teams and electronic patient systems.
• Point of access to patients, users and multi-disciplinary colleagues.
• Support with employment relations documentation and management of personnel files.
• Stock ordering of routine and patient specific supplies. Management of storage and rotation of stock.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.