Administrator- Digital Services

Job summary

The Cornwall Digital health team is expanding. We are looking for a dynamic Administrator to join our expanding service supporting people to receive remote monitoring/ virtual ward admission to people in their own homes.

The role will be supported by a 'Virtual Multidisciplinary Team'.

The Administrator role supports the admission and discharge processes associated with Virtual Ward working and may also contact people highlighted as meeting criteria to admission to our wards via a centrally produced National list related to COVID +ve patients.

Interview date: 6th December 2023

Main duties of the job

To provide full clerical support to various key functions within the Virtual Ward setting and/or clinical team. Assist in the continuity of service by working across virtual wards on a rotational basis. Be the first point of contact for all referrers and patients, visitors and members of the public attending the Virtual Ward and ensure they are fully assisted as required.

To provide administrative functions within a Virtual ward or clinical team setting, supporting a range ofservices which could include:In-patientPrimary CareUCRCMDUExternal Partner organisations

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.