St George's University Hospitals NHS Foundation Trust

Business Administrator Apprentice

The closing date is 23 February 2026

Job summary

We are offering this role as an apprenticeship to attract candidates who seek an opportunity to gain new skills and experience working on an administrative role in the NHS within the Human Resources division. On successful completion of the programme the apprentice will achieve a Business Administrator Level 3 qualification.

Main duties of the job

To provide 1st Line Support to all users of the e-Rostering system and dealing with cases raised via the teams Help Desk.

To work with other members of the e-Rostering team to assist in the management of the electronic rostering system used within the Trust.

To provide assistance and advice to new and existing users of the system.

To ensure the smooth running of the e-Rostering department transactional processes, by following internal SOPs for data validation and accuracy, ensuring that data is consistent across all e-Rostering systems and ESR.

Produce and distribute regular e-Rostering reports to users and managers across the Trust.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa pro rata incl. HCAS outer

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

200-NN-7743167-A&C-Y

Job locations

Epsom Gateway

2 Ashley Avenue

Epsom

KT18 5AL


Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person Specification

Education/Professional Qualifications

Essential

  • GCSE Maths and English, grade C

Desirable

  • Intermediate Excel skills
  • IT Qualification

Skills and Abilities

Essential

  • Excellent communication skills both verbal and written
  • Good understanding of personal computers
  • Ability to remain calm under pressure

Desirable

  • Basic understanding of Rostering

Experience and Knowledge

Essential

  • Experience of working with digital systems
  • Understanding of data protection and information governance

Desirable

  • Experience of working on a helpdesk
  • Experience of working within a complex NHS organisation
Person Specification

Education/Professional Qualifications

Essential

  • GCSE Maths and English, grade C

Desirable

  • Intermediate Excel skills
  • IT Qualification

Skills and Abilities

Essential

  • Excellent communication skills both verbal and written
  • Good understanding of personal computers
  • Ability to remain calm under pressure

Desirable

  • Basic understanding of Rostering

Experience and Knowledge

Essential

  • Experience of working with digital systems
  • Understanding of data protection and information governance

Desirable

  • Experience of working on a helpdesk
  • Experience of working within a complex NHS organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

Epsom Gateway

2 Ashley Avenue

Epsom

KT18 5AL


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

Epsom Gateway

2 Ashley Avenue

Epsom

KT18 5AL


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Group Head of E-Rostering

Hemali Udani

hemali.udani@nhs.net

07918477662

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa pro rata incl. HCAS outer

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

200-NN-7743167-A&C-Y

Job locations

Epsom Gateway

2 Ashley Avenue

Epsom

KT18 5AL


Supporting documents

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