Job summary
The day-to-day organisation of the inpatient and outpatient phlebotomy services at St George's Hospital, Queen Mary's Hospital, St John's Therapy Centre, Nelson Health Centre and Paediatric Outpatients, co-ordinating the management of the phlebotomy team in the safe collection and distribution of pathology specimens.
Directly support the matron to operationally manage allocated phlebotomy teams.
Work to ensure the department delivers optimum patient flow in the outpatient area's across all sites and deliver a timely and efficient service to all wards and areas covered, making recommendations to the matron on workforce allocation and skill mix.
Train, support, and performance manage allocated staff to ensure correct processes and behaviours are embedded in staff practice.
Manage the interface between phlebotomy, pathology, Sangix, the wards and outpatients to ensure a highly efficient and effective service for patients.
Ensure that the Trust delivers excellent care by supporting implementation of rolling customer care training programme for all staff, and performance management against these standards, and maintenance of a clean and presentable department.
Main duties of the job
Please refer to attached job description and person specification for full job main duties:
We are looking for a candidate who is enthusiastic, reliable and flexible, to join our busy, friendly Phlebotomy Department .Previous experience in team leading, adult and paediatric venepuncture and excellent communication skills are essential.
To provide visible leadership for the phlebotomy team to ensure a high standard of patient care, providing support and supervision as required.
To lead on the achievement of high-quality data entry onto the phlebotomy systems and to implement performance measure procedures and audit to ensure collection of accurate data for the Trust to measure its performance against agreed standards. This includes Trust wide audits such as hand hygiene, cleaning and decontamination.
To promote standards of care, and in conjunction with senior colleagues develop these, incorporating current professional recommendations and evidence based pathways
To promote a multidisciplinary approach to care, recognising, utilising and valuing the expertise of other disciplines
To act as a positive role model and resource for health professionals
Candidates will be responsible for creating rotas, performing audits and performance reviews of Band 2, Band 3 phlebotomists & Band 4 phlebotomists
About us
We are a large, friendly and diverse team made up of Phlebotomists, Senior Phlebotomists and Supervisors that currently provides an adult inpatient service and adult and paediatric outpatient services across sites in Tooting, Roehampton, Raynes Park and Battersea.
Job description
Job responsibilities
***Please refer to attached job description and person specification for full job main duties:***
This post requires commitment, motivation and a flexible approach to working hours and duties as well as the ability to work on own initiative and managing a large team
Hours of work will be 37.5 per week, Monday to Friday. We currently would require candidates to be able to cope with early morning starts.
Please note that this vacancy may close before the advertised closing date if sufficient suitable applications are received.
Job description
Job responsibilities
***Please refer to attached job description and person specification for full job main duties:***
This post requires commitment, motivation and a flexible approach to working hours and duties as well as the ability to work on own initiative and managing a large team
Hours of work will be 37.5 per week, Monday to Friday. We currently would require candidates to be able to cope with early morning starts.
Please note that this vacancy may close before the advertised closing date if sufficient suitable applications are received.
Person Specification
Skills
Essential
- Leadership skills
- Excellent oral and written communication skills
- Ability to effectively prioritise and organise own workload and workload of others
- Effective use of research and implementation of evidence-based practice
- IT skills
- Keyboard and mouse skills
Desirable
- Able to mediate in difficult situations
Knowledge
Essential
- Comprehensive understanding of phlebotomy practice, policies, and service requirements.
- Knowledge of clinical governance principles, patient safety and risk assessment.
Desirable
- Knowledge of informatic systems such as iClip, Sangix or similar used in phlebotomy service
Experience
Essential
- Significant experience leading and managing phlebotomy teams or related clinical services.
- Competent in venepuncture for adults and children.
- Experience in managing service delivery within healthcare, ensuring quality standards and operational target are met.
- Ability to work independently and lead a team effectively in a fast-paced environment.
Desirable
- Experience of contributing to service and quality improvement project or research and audit programmes.
- Experience in teaching small groups
Qualification & Training
Essential
- Leadership and Management qualification at Diploma level (Level 5 or equivalent) or working towards
- Venepuncture Certificate
- Significant experience and knowledge of managing Phlebotomy services
Desirable
- Degree (BSc) or equivalent in a Management related subject, or working towards
- Cannulation Certificate
Person Specification
Skills
Essential
- Leadership skills
- Excellent oral and written communication skills
- Ability to effectively prioritise and organise own workload and workload of others
- Effective use of research and implementation of evidence-based practice
- IT skills
- Keyboard and mouse skills
Desirable
- Able to mediate in difficult situations
Knowledge
Essential
- Comprehensive understanding of phlebotomy practice, policies, and service requirements.
- Knowledge of clinical governance principles, patient safety and risk assessment.
Desirable
- Knowledge of informatic systems such as iClip, Sangix or similar used in phlebotomy service
Experience
Essential
- Significant experience leading and managing phlebotomy teams or related clinical services.
- Competent in venepuncture for adults and children.
- Experience in managing service delivery within healthcare, ensuring quality standards and operational target are met.
- Ability to work independently and lead a team effectively in a fast-paced environment.
Desirable
- Experience of contributing to service and quality improvement project or research and audit programmes.
- Experience in teaching small groups
Qualification & Training
Essential
- Leadership and Management qualification at Diploma level (Level 5 or equivalent) or working towards
- Venepuncture Certificate
- Significant experience and knowledge of managing Phlebotomy services
Desirable
- Degree (BSc) or equivalent in a Management related subject, or working towards
- Cannulation Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
