St George's University Hospitals NHS Foundation Trust

Modality Coordinator

The closing date is 27 August 2025

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Job summary

  • To help with patient Radiology bookings at various communitydiagnostic sites, monitoring their pathways, referrals, requests,and all coordination required to safely treat patients.
  • To monitor modality booking lists and diaries, ensuring patientswho require more specific procedures/scans are booked, alsoto provide administrative support to the admin and clerical team.

Main duties of the job

  • To act as point of contact for patients and their representatives who contact the modalities and specific areas within the radiology team, this covers Ultrasound, Nuclear Medicine, CT, MRI and Paediatrics.
  • To help book and arrange for patients to be seen at sites under the Community Diagnostic Community hub and in St George's Radiology.
  • To ensure that the electronic appointment work list is updated and monitored, that all appointments are made within the specific waiting time requirements and that all relevant paperwork is correctly filed and retrieved from all sites where the patients are imaged.
  • To ensure images are on our PACS system when scanned at other sites.
  • To ensure that relevant patient data is recorded accurately in a complete and confidential manner in accordance with Trust policy.
  • The post holder will work closely with the St George's trust Superintendent Radiographers who are liaising with other diagnostic sites to assist with patient pathways and imaging wait times.
  • Post holder will be responsible for checking certain functions (for example renal function), bloods before patient is imaged at specific sites.
  • To supervise Admin Assistants
  • To assist other Modality Coordinators in Radiology if required.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-7236860-A&C-Y

Job locations

St George's Hospital but may be required to work from other sites

Blackshaw Road

London

SW17 0QT


Job description

Job responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Job description

Job responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Person Specification

Qualifications and Training

Essential

  • Good general education with evidence of literacy, numeracy, and IT competence (e.g., GCSEs or equivalent)

Desirable

  • Team Leader qualification or Advanced Administration qualification
  • Educated to Diploma or Degree level

Experience

Essential

  • Experience coordinating or managing appointment diaries or service lists.
  • Experience handling patient/customer queries and managing calls professionally
  • Experience working across teams or departments to coordinate services
  • Experience working independently, using initiative and escalating when appropriate

Desirable

  • NHS experience
  • Experience of working in Radiology
  • Experience supporting service improvement (e.g., audits, project input, pathway reviews)

Skills

Essential

  • Proficient use of MS Office (particularly Word, Excel)
  • Strong verbal and written communication
  • Ability to manage workload, meet deadlines, and stay organised under pressure
  • Ability to support meetings or admin tasks such as collating data or producing reports

Knowledge

Essential

  • Understanding of patient confidentiality and data protection
  • Familiarity with NHS systems (PAS, EPR, Soliton, iClip, PACS) or equivalent
  • Awareness of NHS access targets (e.g. RTT, cancer pathways)
  • Awareness of patient pathways and coordination needs in a hospital or community setting
Person Specification

Qualifications and Training

Essential

  • Good general education with evidence of literacy, numeracy, and IT competence (e.g., GCSEs or equivalent)

Desirable

  • Team Leader qualification or Advanced Administration qualification
  • Educated to Diploma or Degree level

Experience

Essential

  • Experience coordinating or managing appointment diaries or service lists.
  • Experience handling patient/customer queries and managing calls professionally
  • Experience working across teams or departments to coordinate services
  • Experience working independently, using initiative and escalating when appropriate

Desirable

  • NHS experience
  • Experience of working in Radiology
  • Experience supporting service improvement (e.g., audits, project input, pathway reviews)

Skills

Essential

  • Proficient use of MS Office (particularly Word, Excel)
  • Strong verbal and written communication
  • Ability to manage workload, meet deadlines, and stay organised under pressure
  • Ability to support meetings or admin tasks such as collating data or producing reports

Knowledge

Essential

  • Understanding of patient confidentiality and data protection
  • Familiarity with NHS systems (PAS, EPR, Soliton, iClip, PACS) or equivalent
  • Awareness of NHS access targets (e.g. RTT, cancer pathways)
  • Awareness of patient pathways and coordination needs in a hospital or community setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's Hospital but may be required to work from other sites

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's Hospital but may be required to work from other sites

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Vivek Kalia

vivek.kalia@stgeorges.nhs.uk

02087251173

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-7236860-A&C-Y

Job locations

St George's Hospital but may be required to work from other sites

Blackshaw Road

London

SW17 0QT


Supporting documents

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