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St George's University Hospitals NHS Foundation Trust

Homelessness Team Care Navigator

The closing date is 16 July 2025

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Job summary

Are you a brilliant advocate? Do you want to help prevent early death and reduce health inequalities in people experiencing homelessness? Do you like solving difficult problems, and changing hearts and minds. Are you a jack of all trades ? If so, then thisjobis for you.

Main duties of the job

'Pathway' multidisciplinary teams work with people experiencing homelessness when they visit A&E or are admitted to hospital. These teams work to ensure these patients get all the acute medical treatment that they need whilst they are at or within the hospital. They also work to ensure that patients are discharged safely and effectively in a way that stops the revolving door, and improves patient's long-term health outcomes. This includes working to ensure that homeless patient's support needs in the community are met post discharge, for example connecting with primary care, mental health services and addictions support, medication concordance support, screening, vaccination and health promotion opportunities.

About us

Alongside direct patient care and support Pathway teams work to encourage wider changes to hospital systems and practice to improve care and outcomes for people experiencing homelessness. This is mainly through teaching and training other staff.

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year Per annum including inner london HCAS

Contract

Fixed term

Duration

22 months

Working pattern

Full-time

Reference number

200-NN-7222743-CA-A

Job locations

St George's University Hospitals NHS Foundation Trust

Tooting

London

SW17 0QT


Job description

Job responsibilities

A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do attitude, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential.

Job description

Job responsibilities

A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do attitude, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential.

Person Specification

Qualifications and Training

Essential

  • oEducated to A level or equivalent (NVQ 3) or equivalent training/experience

Desirable

  • Diploma, Degree or Management Qualification
  • ECDL qualification or equivalent

Experience

Essential

  • oExperience of undertaking holistic assessments of the needs of vulnerable people
  • oExperience of working with homeless or other vulnerable people including managing a caseload
  • oExperience of working effectively and constructively within a multi-disciplinary team
  • oExperience of using organisational skills to work to tight deadlines

Desirable

  • oExperience of joint working with healthcare services, or working in healthcare settings
  • oExperience of delivering training or presentations to groups or willingness to develop this area
  • oGood knowledge of the welfare system, supported housing pathways, and other services for the rough sleepers
  • oA lived experience of homelessness is often an asset
Person Specification

Qualifications and Training

Essential

  • oEducated to A level or equivalent (NVQ 3) or equivalent training/experience

Desirable

  • Diploma, Degree or Management Qualification
  • ECDL qualification or equivalent

Experience

Essential

  • oExperience of undertaking holistic assessments of the needs of vulnerable people
  • oExperience of working with homeless or other vulnerable people including managing a caseload
  • oExperience of working effectively and constructively within a multi-disciplinary team
  • oExperience of using organisational skills to work to tight deadlines

Desirable

  • oExperience of joint working with healthcare services, or working in healthcare settings
  • oExperience of delivering training or presentations to groups or willingness to develop this area
  • oGood knowledge of the welfare system, supported housing pathways, and other services for the rough sleepers
  • oA lived experience of homelessness is often an asset

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospitals NHS Foundation Trust

Tooting

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospitals NHS Foundation Trust

Tooting

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy General Manager

Gemma Casey

gemma.casey@stgeorges.nhs.uk

02086721255

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year Per annum including inner london HCAS

Contract

Fixed term

Duration

22 months

Working pattern

Full-time

Reference number

200-NN-7222743-CA-A

Job locations

St George's University Hospitals NHS Foundation Trust

Tooting

London

SW17 0QT


Supporting documents

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