St George's University Hospitals NHS Foundation Trust

Registration and Referrals Administrator

The closing date is 26 May 2025

Job summary

This job is based in Endoscopy Department at St George's hospital in Tooting and is a key support for the delivery of the endoscopy patients' diagnostic service.The post-holder will provide a wide range of administrative support services and will be expected to be able to act on their own initiative in many areas. A significant part of this role is to be able to communicate effectively with clinicians, nurses and administrative team members.

Main duties of the job

The registration administrative role is essential to the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service.

The post-holder will be responsible for the registering of referrals, ensuring their triage, and adding patients onto endoscopy waiting list. Also registering follow up diagnostic referrals onto the system after their initial procedure.

The post holder will be required occasionally to cover reception and notes prepping at St George's hospital, at Nelson's Health Centre or Queen Mary's Hospital.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Details

Date posted

19 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,583 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-7134730-CA-B

Job locations

St George's Hospital

Blackshaw Road

LONDON

SW17 0QT


Job description

Job responsibilities

The registration administrative role is essential to the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service.

The post-holder will be responsible for the registering of referrals, ensuring their triage, chasing clinicians for vetting of referrals received via emails and re-registering patient on endoscopy waiting list daily. A crucial part of this role is to check ems/ Medilogic reports to ensure an order was raised within timely manner.

The post -holder will also be responsible for the maintenance of the endoscopy administrative rooms (reporting IT issues or estate faults/ repairs).

The post -holder will be occasionally required to cover reception or prepping of the patients notes across our three sites St Georges Hospital in Tooting, The Nelson Health Care centre in Wimbledon and Queen Marys Hospital in Roehampton.

The working hours are non-negotiable, Mondays to Fridays 9am till 5pm.

Job description

Job responsibilities

The registration administrative role is essential to the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service.

The post-holder will be responsible for the registering of referrals, ensuring their triage, chasing clinicians for vetting of referrals received via emails and re-registering patient on endoscopy waiting list daily. A crucial part of this role is to check ems/ Medilogic reports to ensure an order was raised within timely manner.

The post -holder will also be responsible for the maintenance of the endoscopy administrative rooms (reporting IT issues or estate faults/ repairs).

The post -holder will be occasionally required to cover reception or prepping of the patients notes across our three sites St Georges Hospital in Tooting, The Nelson Health Care centre in Wimbledon and Queen Marys Hospital in Roehampton.

The working hours are non-negotiable, Mondays to Fridays 9am till 5pm.

Person Specification

Skill Set

Essential

  • One year experience of working in NHS
  • Experienced Microsoft Package User
  • GCSE in Maths and English - grade A and B

Desirable

  • Experienced user of iClip/ Cerner
  • Experienced user of EMS/ Medilogic
  • Understanding of RTT

Communication

Essential

  • Supporting information written for this role
  • Spelling
  • Experience in NHS

Desirable

  • Positive attitude

Attitude

Essential

  • Understanding NHS teamwork

Desirable

  • Trust Values Knowledge
Person Specification

Skill Set

Essential

  • One year experience of working in NHS
  • Experienced Microsoft Package User
  • GCSE in Maths and English - grade A and B

Desirable

  • Experienced user of iClip/ Cerner
  • Experienced user of EMS/ Medilogic
  • Understanding of RTT

Communication

Essential

  • Supporting information written for this role
  • Spelling
  • Experience in NHS

Desirable

  • Positive attitude

Attitude

Essential

  • Understanding NHS teamwork

Desirable

  • Trust Values Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's Hospital

Blackshaw Road

LONDON

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's Hospital

Blackshaw Road

LONDON

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Melissa Nicholl

melissa.nicholl@stgeorges.nhs.uk

02087251501

Details

Date posted

19 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,583 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-7134730-CA-B

Job locations

St George's Hospital

Blackshaw Road

LONDON

SW17 0QT


Supporting documents

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