Job summary
South West London Pathology is an award winning pathology partnership between three leading Hospital Trusts - St George's University Hospitals NHS Foundation Trust, Kingston Hospital NHS Foundation Trust and Croydon Health Services NHS Trust - designed to provide an integrated, high quality pathology service for hospitals and GPs across South West London, by bringing together the best of each Trust's service and providing them within a single organisation.
****Previous applicants need not apply***
Main duties of the job
The Role:The Clinical Blood Sciences (CBS) Laboratory in SWLP operates a 24hr shift system providing cover to a busy A&E and acute services across SWLP. The central specimen reception area handles all samples received by the laboratory and the spoke sites.
An opportunity has arisen for a Central Specimen Reception Supervisor in this busy but friendly team, where you will play a key role in conjunction with two other supervisors, managing the day to day organisation and running of specimen reception. Applications are invited from experienced and motivated individuals to join our team where you will receive some training for the post.
Staff in Specimen Reception are the first line of contact for patients and visitors to the laboratory. They support pre analytical services for the clinical blood sciences laboratory while also carrying out other general clerical and administrative duties, including taking enquiries both in person and via the telephone.
About us
This post is based at St George's University Hospital Clinical Blood Sciences Laboratory (CBS) however the post holder may be required to work at any of the South West London Pathology sites as and when necessary.
Find out more about South West London Pathology on our website
Job description
Job responsibilities
You will demonstrate excellent supervisory skills within a large team and have previous lab experience. A good standard of general education and English proficiency is essential as you will be communicating with staff and the public. You must be willing and able to work flexible hours including mornings, evenings, weekends and public holidays as required. You will be responsible for assisting in the provision of an effective front line service, supervising the Pathology Specimen Reception area, taking responsibility for day to day functions of specimen reception including planning, supervising and scheduling Pathology Reception staff.
You will also be responsible for ensuring stock levels are maintained and embed yourself in our quality and training systems. The role also requires digital literacy, with the ability to interact with different bespoke software packages including Health Rostering and other HR systems.
Job description
Job responsibilities
You will demonstrate excellent supervisory skills within a large team and have previous lab experience. A good standard of general education and English proficiency is essential as you will be communicating with staff and the public. You must be willing and able to work flexible hours including mornings, evenings, weekends and public holidays as required. You will be responsible for assisting in the provision of an effective front line service, supervising the Pathology Specimen Reception area, taking responsibility for day to day functions of specimen reception including planning, supervising and scheduling Pathology Reception staff.
You will also be responsible for ensuring stock levels are maintained and embed yourself in our quality and training systems. The role also requires digital literacy, with the ability to interact with different bespoke software packages including Health Rostering and other HR systems.
Person Specification
Qualifications and Training
Essential
- NVQ3 or equivalent experience in relevant discipline
- Previous experience in a supervisory role
Desirable
- Foundation degree with a scientific background
- Certification in team leadership or supervision
Knowledge and Experience
Essential
- oProven experience of working in a diagnostic pathology department
- oExperience of working with a laboratory computer system and other IT related pathology systems
Desirable
- oExperience of Quality Management Systems
Skills and Abilities
Essential
- oAbility to plan and prioritise allocated staffing and resources in area of work
- oAbility to work, establish and maintain teams
- oAble to communicate information accurately, using different pathways
- oAble to write and follow agree methodologies or protocols
- oAbility to work under pressure
- oAwareness of health & safety issues
- Excellent communication skills in written and verbal English
- Ability to prioritise and deal with simultaneous interactions
Other relevant requirements
Essential
- oGood manual dexterity
- oAble to perform physical work
Person Specification
Qualifications and Training
Essential
- NVQ3 or equivalent experience in relevant discipline
- Previous experience in a supervisory role
Desirable
- Foundation degree with a scientific background
- Certification in team leadership or supervision
Knowledge and Experience
Essential
- oProven experience of working in a diagnostic pathology department
- oExperience of working with a laboratory computer system and other IT related pathology systems
Desirable
- oExperience of Quality Management Systems
Skills and Abilities
Essential
- oAbility to plan and prioritise allocated staffing and resources in area of work
- oAbility to work, establish and maintain teams
- oAble to communicate information accurately, using different pathways
- oAble to write and follow agree methodologies or protocols
- oAbility to work under pressure
- oAwareness of health & safety issues
- Excellent communication skills in written and verbal English
- Ability to prioritise and deal with simultaneous interactions
Other relevant requirements
Essential
- oGood manual dexterity
- oAble to perform physical work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
