Job summary
The M&M Team have been in place for three years and are now well-established across St George's Hospital. The team have recently started working within the new corporate medicine structure across gesh and will also be supporting and facilitating the M&M service at Epsom and St Helier Hospital.
We are looking for a new team member to continue providing effective and efficient support to clinical specialties across the group, enabling staff to reflect and learn from their own and other's practice. This is an excellent opportunity to be at the beginning stages of the service's development and expansion to multi site working. With this will bring the need for a creative problem solver, independent thinker and a team member who will be proactive and collaborative. This role will be well suited to someone motivated by improving patient safety and strengthening assurance of the quality of clinical services we deliver.
The post holder will be expected to maintain the level of service currently provided to clinical teams, whilst actively seeking ways to further develop the support offered. This will include embedding standardised processes, auditing implementation and evaluating effectiveness. The team is focussed on ensuring that the learning generated by M&M review is systematically captured and shared, with actions designed and implemented to bring about positive change within services and across boundaries.
Main duties of the job
The M&M coordinator will be ensuring that there is group wide support for all specialties teams and that any issues or concerns are escalated appropriately to the Senior Learning from Mortality Manager. The post holder will manage their own portfolio of M&M meetings, helping to facilitate the meetings if needed, produce the expected outcomes and to capture any learning that has been identified and then disseminate according to the terms of reference.
The post-holder will fulfil a vital role in the ongoing implementation and modification of the M&M processes. Furthermore, they will be a part ofthe identification, capture, thematic analysis and dissemination of learning and monitoring of actions.
The post holder will work alongside the clinical staff in the all three acute hospital sites and will be required to travel between the sites if required.
The post holder will work with the Senior Learning from Mortality Manager and governance leads for each speciality group to further develop the function across the Trust.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Job description
Job responsibilities
Please see attached the job description for more details on the main responsibilities for this role.
Job description
Job responsibilities
Please see attached the job description for more details on the main responsibilities for this role.
Person Specification
Qualifications
Essential
- Educated to degree level or relevant qualification or comparable experience
Desirable
- Minute taking and medical terminology course completed
Experience
Essential
- Experience of working as part of a team in an office environment with administrative responsibilities
- Previous experience in a health care setting
- Previous experience working with a multidisciplinary clinical team
- Creating, maintaining and utilising a database
- Maintaining confidence and understanding the sensitivity of information discussed
- Experience of producing reports
Desirable
- Experience working across multiple sites
- Experience with data and excel analysis.
- An understanding of learning from death policy or working within a Mortality based role
Skills
Essential
- Excellent interpersonal, verbal and written communication skill
- Ability to use own initiative and problem solve
- The ability to work well with others, while bringing diverse viewpoints together to enhance creativity and innovation.
- To be able to look at the overall framework of the service and thinking of long-term possibilities for the development of the team and service
- Have good people management skills and to know how persuasive to be when sharing ideas and implementing procedure.
- Use logical problem solving skills as required
Person Specification
Qualifications
Essential
- Educated to degree level or relevant qualification or comparable experience
Desirable
- Minute taking and medical terminology course completed
Experience
Essential
- Experience of working as part of a team in an office environment with administrative responsibilities
- Previous experience in a health care setting
- Previous experience working with a multidisciplinary clinical team
- Creating, maintaining and utilising a database
- Maintaining confidence and understanding the sensitivity of information discussed
- Experience of producing reports
Desirable
- Experience working across multiple sites
- Experience with data and excel analysis.
- An understanding of learning from death policy or working within a Mortality based role
Skills
Essential
- Excellent interpersonal, verbal and written communication skill
- Ability to use own initiative and problem solve
- The ability to work well with others, while bringing diverse viewpoints together to enhance creativity and innovation.
- To be able to look at the overall framework of the service and thinking of long-term possibilities for the development of the team and service
- Have good people management skills and to know how persuasive to be when sharing ideas and implementing procedure.
- Use logical problem solving skills as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
