IDT Applications Delivery Manager

Job description

Job responsibilities

Provide high quality and proactive Applications Delivery management support to the Head of Applications and Clinical Systems to ensure they can fulfil their functions, lead the Applications and Clinical Systems teams effectively, and represent the IDT Applications Service ensuring that the service runs smoothly and efficiently, and with appropriate cover, at all times.

Work across and liaise with members of the Applications Teams, other IDT Teams and Trust Teams as appropriate, to disseminate, follow-up on and progress actions, keeping track of all actions, and working to unblock and resolve key issues. You will support and oversee through matrix management project managers managing Applications projects, to ensure they are implemented effectively

Take on and deliver project management of priority Applications projects and programmes, matrix managing project managers

Commission and produce reports as required, producing documents from a variety of sources (internal and external) and presenting information in a variety of formats. Development and provision of structured reporting.

Prepare high quality presentations and reports for management meetings. This will include developing a highly attuned understanding of the priorities and key issues of focus and preparing presentations and reports in a way that encapsulates this.

Please refer to the Job Description and Person Specification for further details

Person Specification

Qualifications

Essential

• oMasters, MBA in a numerate or management specialism or equivalent experience
• oQualifications and training and/or equivalent experience in managing staff, evidence of senior experience in the NHS or private sector
• oPrince 2 Practitioner certification

Desirable

• oITIL qualifications to Foundation level
• oMSP Practitioner Certification

Experience

Essential

• oAt least 5 years post degree experience in Programme/Project Management, ideally in Applications for Acute NHS Organisations
• o5 years Acute NHS experience
• oManagement of supplier contracts and relationships
• oStaff Management experience
• oExperience in communicating complex issues to a wide audience.
• oExperience in building and maintaining working relationships at a senior level.
• oExperience in Application Service Management

Desirable

• oITIL qualifications to Foundation level
• oMSP Practitioner Certification

Skills and Knowledge

Essential

• oStrong leadership qualities and/or associated leadership qualifications
• oStrong stakeholder management experience
• oThe ability to develop concise presentations and reports that deliver the right message; strong verbal and analytical skills
• oThe ability to develop documents and Excel spreadsheets to convey information and analyses
• Highly collaborative approach with the ability to build strong working relationships with staff at all levels and with stakeholders
• oAbility to think strategically whilst leading a team to deliver results across a number of complex projects with numerous interdependencies.
• oGood management skills and evidence of soft skills.

Desirable

• oStrong IDT technical experience and knowledge
• oGood understanding of the clinical workflow, systems and information within the system links to the use within clinical care

Personal Qualities

Essential

• Excellent organisational, planning and time management skills, enabling working on own initiative and prioritising workloads
• Ability to use a range of personal styles to suit different situations as appropriate
• Resilience, comfortable giving and receiving frequent professional challenge
• Results-oriented and high level of drive for performance and improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's Hospital (but the postholder may be required to work from any of the Group's sites)

Blackshaw Road

Tooting, London

SW17 0QT

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)