ENT Medical Secretary/PA

St George's Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

We currently have an exciting opportunity to join our ENT Department as a full time Medical Secretary. The post provides an excellent opportunity to further your career as a healthcare administrator, working within a thriving surgical service.

We are looking for someone with good experience within the NHS, who is enthusiastic and willing to learn. You will need to have excellent communication skills and be able to demonstrate that you can work strongly within a team. You will need to liaise with patients of all ages, clinicians at all levels and managers within the Trust and at external organisations. Time management skills are also essential as you will need to balance the demands of a very busy workload.

The ENT department provides excellent patient care and positive patient experiences, always reflecting the trust values.

Main duties of the job

To ensure the provision of comprehensive secretarial and administrative support at a senior level to Consultants and clinical teams within the department.

To identify the most appropriate layout of complex documents, eg reports, minutes of meetings, on the word processor and to maintain an organised file management system.

To be responsible for the identification of any problems with the functionality and turnaround time of the off site transcription service, and to raise this with the Speciality Manager.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

Date posted

22 August 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year Per annum including inner london HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-6142722-A&C-Z-A

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Qualifications

Essential

  • Good general education including GSCE in Maths or English (or equivalent)
  • Typing 60 WPM

Desirable

  • AMSPAR Diploma (or equivalent business and admin NVQ)
  • Customer Care course (or equivalent experience)
  • Minute taking

Experience

Essential

  • secretarial / administration experience
  • Experience of working within a hospital
  • Experience in establishing/maintaining robust office systems

Desirable

  • Experience of working in a multi cultural environment

Skills

Essential

  • Ability to work unsupervised
  • Computer/word processing skills including use of email (eg ability to create directories, documents, mail merge, etc.)
  • Excellent communication and interpersonal skills

Desirable

  • Ability to use Excel / Power point / Access
  • Ability to use the Patient Administration System (iClip) and the Electronic Patient Record (EPR) or equivalent
Person Specification

Qualifications

Essential

  • Good general education including GSCE in Maths or English (or equivalent)
  • Typing 60 WPM

Desirable

  • AMSPAR Diploma (or equivalent business and admin NVQ)
  • Customer Care course (or equivalent experience)
  • Minute taking

Experience

Essential

  • secretarial / administration experience
  • Experience of working within a hospital
  • Experience in establishing/maintaining robust office systems

Desirable

  • Experience of working in a multi cultural environment

Skills

Essential

  • Ability to work unsupervised
  • Computer/word processing skills including use of email (eg ability to create directories, documents, mail merge, etc.)
  • Excellent communication and interpersonal skills

Desirable

  • Ability to use Excel / Power point / Access
  • Ability to use the Patient Administration System (iClip) and the Electronic Patient Record (EPR) or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Speciality Manager

Karen Downes

karen.downes@stgeorges.nhs.uk

02087251961

Date posted

22 August 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year Per annum including inner london HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-6142722-A&C-Z-A

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Supporting documents

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