Job summary
Our Catering department is looking for a part time catering assistant to join our team working in the main hospital restaurant.
These will be rotational shifts covering 07:00 -11:00, 11:00-15:00 and 16:00 - 20:00 Monday - Sunday on a rota basis.
Main duties of the job
To Assist in the service of food and beverage to a range of customers and undertake general cleaning and food safety duties within the catering department, or other areas of the trust when working on hospitality, as this may require delivery to any part of the hospital.
About us
The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.
St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.
Job description
Job responsibilities
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas;
- Clean or sanitise work areas, utensils, or equipment;
- Clean service and seating areas;
- Check and record temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning, reporting any concerns urgently to supervisors and management;
- Describe menu items to customers or suggest products that might appeal to them, support customers with additional menu information if requested
- Support customers by ensuring access to allergen information or by esclating an allergen issue to supervisor/manager level
- Stock customer service stations with products, disposable items or beverage preparation items;
- Take customer orders and convey them to other employees for preparation;
- Liaise with the production team to ensure food items are replenished in a timely manner
- Take remove refuse or recycling items to the appropiate area;
- Assist in scheduled deep cleans in the catering department;
- Correct usage and dosage of cleaning equipment and chemicals;
- Wrap, label, or date food items for sale or storage;
- Prepares food in an attractive and appetising way according to the supervisors/managers directions and serve the food with a positive and courteous demeanour;
- Addresses immediate customer concerns, questions and needs in order to provide an positive experience, escalating any issues that require a senoir team members response;
- To assist in cleaning duties allocated by senior staff including working in any area of the department;
- Operate a cash register, EPOS system or chip and pin, to handle cash in a safe and efficient manner, working to the local operating procedure.
Job description
Job responsibilities
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas;
- Clean or sanitise work areas, utensils, or equipment;
- Clean service and seating areas;
- Check and record temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning, reporting any concerns urgently to supervisors and management;
- Describe menu items to customers or suggest products that might appeal to them, support customers with additional menu information if requested
- Support customers by ensuring access to allergen information or by esclating an allergen issue to supervisor/manager level
- Stock customer service stations with products, disposable items or beverage preparation items;
- Take customer orders and convey them to other employees for preparation;
- Liaise with the production team to ensure food items are replenished in a timely manner
- Take remove refuse or recycling items to the appropiate area;
- Assist in scheduled deep cleans in the catering department;
- Correct usage and dosage of cleaning equipment and chemicals;
- Wrap, label, or date food items for sale or storage;
- Prepares food in an attractive and appetising way according to the supervisors/managers directions and serve the food with a positive and courteous demeanour;
- Addresses immediate customer concerns, questions and needs in order to provide an positive experience, escalating any issues that require a senoir team members response;
- To assist in cleaning duties allocated by senior staff including working in any area of the department;
- Operate a cash register, EPOS system or chip and pin, to handle cash in a safe and efficient manner, working to the local operating procedure.
Person Specification
Application
Essential
- Application is clearly tailored for this role
- Application demonstrates good command of English
Experience
Essential
- Minimum 2 Years in a Retail Background
Desirable
- Experience In a Hospital Background
Qualification
Essential
- GCSE English or Equivalent
Desirable
- Food Safety Level 2 or Above
Person Specification
Application
Essential
- Application is clearly tailored for this role
- Application demonstrates good command of English
Experience
Essential
- Minimum 2 Years in a Retail Background
Desirable
- Experience In a Hospital Background
Qualification
Essential
- GCSE English or Equivalent
Desirable
- Food Safety Level 2 or Above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
