Medical Secretary / Rota Support in Acute Medicine

St George's Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

The Acute Medicine team are looking for a Medical Secretary / Rota support officer to support the clinical team by managing the medical rota's from an administrative perspective to provide effective and efficient levels of clinical cover for the department. The post holder will support in producing and co-ordinating medical staffing rota's, co-ordinate annual leave and study leave for all junior doctors. They will act as first point of contact for issues relating to junior doctors, e.g locum cover as required. They will also provide efficient and high quality secretarial support to the consultant body and other clinicians.

This is an exciting time to join the nationally renowned St Georges University Hospitals NHS Foundation Trust. You will need to be able to work well under pressure and cope with conflicting demands. You will possess excellent organisational, communication and IT skills.

A good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint is essential. Good accurate typing and a proven track record of secretarial experience will be necessary.

The job is varied and will include liaising with patients, doctors & members of the management team, booking appointments, translation of dictation and minute taking etc.

Main duties of the job

The post-holder must be able to demonstrate the ability to communicate well with all levels of staff and as well as patients and their carers. You will be a part of the administrative team within the department, as such; the post holder will be expected to work as part of this team, and to provide cover for other members of the team when necessary.

We are looking for a true team player with the necessary skills to provide a high standard of secretarial and rota support to this busy, high profile department. If you enjoy working as part of a team and have a flexible approach and professional attitude we would like to hear from you.

Please note that this vacancy will close once a certain number of applications are received.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year Per annum including inner london HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-6195028-A&C-Z

Job locations

St Georges University Hospital Site

Blackshaw Road

London

SW17 0QT


Job description

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Job description

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Person Specification

Experience

Essential

  • Secretarial Administration experience
  • Experience of working in a hospital setting
  • Experience in establishing and maintaining robust office systems

Desirable

  • Experience of working in a multi-cultural environment

Qualifications

Essential

  • GCSEs (including Maths, English and IT) or equivalent experience.
  • RSA 3 or equivalent experience

Desirable

  • AMSPAR or other medical terminology understanding
  • Customer Care Course (or equivalent experience)
  • Experience of Rota Management

Knowledge

Essential

  • Competent in Administrative/Clerical procedures
  • Knowledge of maintaining electronic patient records

Desirable

  • Knowledge of medical terminology
  • Good working knowledge of setting up meetings and minute taking
  • Understanding of how to implement working rotas

Skills

Essential

  • Ability to work unsupervised
  • Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
  • Excellent organisational skills
  • Ability to work in a constantly changing environment where there are frequent interruptions

Desirable

  • Ability to use Excel, Powerpoint and Access
  • Ability to use the Patient Administration System
  • Understanding of Junior Doctors grades and training Needs
Person Specification

Experience

Essential

  • Secretarial Administration experience
  • Experience of working in a hospital setting
  • Experience in establishing and maintaining robust office systems

Desirable

  • Experience of working in a multi-cultural environment

Qualifications

Essential

  • GCSEs (including Maths, English and IT) or equivalent experience.
  • RSA 3 or equivalent experience

Desirable

  • AMSPAR or other medical terminology understanding
  • Customer Care Course (or equivalent experience)
  • Experience of Rota Management

Knowledge

Essential

  • Competent in Administrative/Clerical procedures
  • Knowledge of maintaining electronic patient records

Desirable

  • Knowledge of medical terminology
  • Good working knowledge of setting up meetings and minute taking
  • Understanding of how to implement working rotas

Skills

Essential

  • Ability to work unsupervised
  • Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
  • Excellent organisational skills
  • Ability to work in a constantly changing environment where there are frequent interruptions

Desirable

  • Ability to use Excel, Powerpoint and Access
  • Ability to use the Patient Administration System
  • Understanding of Junior Doctors grades and training Needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges University Hospital Site

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges University Hospital Site

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Assistant General Manager

Alyssa Neff

alyssa.neff@stgeorges.nhs.uk

02087252767

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year Per annum including inner london HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-6195028-A&C-Z

Job locations

St Georges University Hospital Site

Blackshaw Road

London

SW17 0QT


Supporting documents

Privacy notice

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