Job summary
St George's University Hospitals NHS Foundation Trust is excited to announce an opening for the position of Health Record Coordinator, an entry-level role that blends traditional record management with a focus on digital healthcare transformation.
Each patient has a record of all their treatment and care which must be accurate and up to date. Health records staff are responsible for organising, updating, and storing records. This can be either a physical (paper) record or stored electronically - or a mix of both. In addition, health records staff prepare for long term storage, any records that are no longer active.
As part of the NHS goal of becoming paperless, the Trust is gradually introducing digital records for nursing and doctor's documentation, as well as electronic prescribing and medication administration.
These changes will provide staff in the Trust with more effective time management, remove the risks associated with paper (caused by handwriting legibility, transcription mistakes and unavailability of documents, etc), improve communication and access to information, and ultimately provide better care to our patients and you can help us make this a reality for our community much faster!
Main duties of the job
***Please refer to attached job description and person specification for the full list of job duties:***
Record Management: Efficiently organise and maintain patient health records, embracing both traditional and digital formats, in compliance with NHS guidelines and protocols.
Digitisation: Contribute to the ongoing digital transformation by scanning and digitising paper records, ensuring seamless integration into electronic health record systems.
Data Entry: Accurately input patient information into electronic health record systems, fostering the transition towards a more streamlined and efficient data management process.
Quality Assurance: Conduct regular audits to ensure the integrity and completeness of both physical and digital health records.
Do you have?
- The ability to concentrate for long periods of time.
- Excellent IT skills, including MS applications intermediate level .
- Excellent attention to detail.
- Good interpersonal skills.
- Good organisation and problem-solving skills.
- The ability to thrive in a fast paced, demanding environment
- Able to work to strict deadlines
if you do, then this may be the job for you!
Remember to explain how you meet each of the specific person specification criteria in the supporting information section of your application!
**Previous applicants need not apply**
About us
Would you be interested in an entry level role to start your NHS career?
St Georges University Hospitals NHS Foundation trust, home of 24 hours in A&E as seen on Channel 4, is looking for an enthusiastic individuals to work in their Health Records Department.
St George's University Hospitals NHS Foundation Trust provide services from two main hospitals, St George's Hospital and Queen Mary's Hospital Roehampton, and two health centres, St Johns Therapy Centre, and The Nelson Centre.
With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.
Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
Job description
Job responsibilities
To adapt to and support any changes that are implemented to improve the service providedto clients To report all accidents, incidents and complaints as per Trust policy and to participate intheir investigation and management To be fully aware of all relevant Trust policies and local policies and adhere to them at alltimes. To have responsibility for the Health, Safety and Welfare of self and others and to comply atall times with the requirement of the Health and Safety Regulations. To ensure confidentiality at all times, only releasing confidential information obtained duringthe course of employment to those acting in an official capacity in accordance with theprovisions of the Data Protection Act and its amendments. To work in accordance with the Trusts Equality and Diversity policy to eliminate unlawfuldiscrimination in relation to employment and service delivery. To promote at all times equal opportunities for staff and patients in accordance with theTrusts policies to ensure that no person receives less favourable treatment than another onthe grounds of: age; disability; marriage and civil partnership; pregnancy and maternity; race(ethnicity); religion or belief; sex (gender); gender reassignment or sexual orientation. To ensure skills are up-to-date and relevant to the role, to follow relevant Trust policies andprofessional codes and to maintain registration where this is a requirement of the role. To comply with the Trusts No Smoking Policies. To undertake such duties as may be required from time to time as are consistent with theresponsibilities of the grade and the needs of the service.
Job description
Job responsibilities
To adapt to and support any changes that are implemented to improve the service providedto clients To report all accidents, incidents and complaints as per Trust policy and to participate intheir investigation and management To be fully aware of all relevant Trust policies and local policies and adhere to them at alltimes. To have responsibility for the Health, Safety and Welfare of self and others and to comply atall times with the requirement of the Health and Safety Regulations. To ensure confidentiality at all times, only releasing confidential information obtained duringthe course of employment to those acting in an official capacity in accordance with theprovisions of the Data Protection Act and its amendments. To work in accordance with the Trusts Equality and Diversity policy to eliminate unlawfuldiscrimination in relation to employment and service delivery. To promote at all times equal opportunities for staff and patients in accordance with theTrusts policies to ensure that no person receives less favourable treatment than another onthe grounds of: age; disability; marriage and civil partnership; pregnancy and maternity; race(ethnicity); religion or belief; sex (gender); gender reassignment or sexual orientation. To ensure skills are up-to-date and relevant to the role, to follow relevant Trust policies andprofessional codes and to maintain registration where this is a requirement of the role. To comply with the Trusts No Smoking Policies. To undertake such duties as may be required from time to time as are consistent with theresponsibilities of the grade and the needs of the service.
Person Specification
Qualifications & Training
Essential
Desirable
- Trained on Clinical Applications (e.g. CLIP, EPR, iFIT)
- Higher level Education (A-level, NVQ, Degree, Etc)
Experience
Essential
- Experience general admin tasks. (e.g. filing, printing, answering phones)
- Experience using the Microsoft Office Package - Outlook & Excel
- Experience of data input
Desirable
- Experience of working in an office environment
- Experience of working for the NHS
Knowledge
Essential
- Knowledge of the importance of confidentiality
- Knowledge of the importance of diversity, equality and inclusion
Desirable
- Specific knowledge of Information Governance, including the Data Protection Act 2018 and GDPR
Skills
Essential
- Proficient user of general computer and IT systems
- Good teamwork skills with the ability to work with a range of people with different capabilities
- Able to communicate effectively with wide range of people
- Ability to use your initiative, prioritise your workload and work to deadlines.
Desirable
- Ability to adapt to change well
Person Specification
Qualifications & Training
Essential
Desirable
- Trained on Clinical Applications (e.g. CLIP, EPR, iFIT)
- Higher level Education (A-level, NVQ, Degree, Etc)
Experience
Essential
- Experience general admin tasks. (e.g. filing, printing, answering phones)
- Experience using the Microsoft Office Package - Outlook & Excel
- Experience of data input
Desirable
- Experience of working in an office environment
- Experience of working for the NHS
Knowledge
Essential
- Knowledge of the importance of confidentiality
- Knowledge of the importance of diversity, equality and inclusion
Desirable
- Specific knowledge of Information Governance, including the Data Protection Act 2018 and GDPR
Skills
Essential
- Proficient user of general computer and IT systems
- Good teamwork skills with the ability to work with a range of people with different capabilities
- Able to communicate effectively with wide range of people
- Ability to use your initiative, prioritise your workload and work to deadlines.
Desirable
- Ability to adapt to change well
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
