Group Risk Manager

Job description

Job responsibilities

Risk management strategy, policy, processes and culture

• Supporting the Group Head of Risk Management, contribute towards the development of the Groups risk management strategy and policy and continuously monitor and review the effective operation of the risk management policy and any relevant standard operating procedures, making recommendations for improvement where appropriate.

• Support the Group Head of Risk Management in ensuring that there is a golden thread of risk management (assurance, escalation and de-escalation) from ward to Board.

• Contribute towards the promotion of a positive risk management culture across the Group, and a culture of continuous improvement in risk management practice.

• Contribute towards the development of risk maturity across the Group, in support of the Group Head of Risk Management, and promote the role of risk management in supporting effective governance, performance and decision-making at all levels.

• Take a Group-wide approach to supporting risk management, ensuring consistency of risk management practice across the Group and seeking to align the management of risk where appropriate.

• Ensure that the policies and standard operating procedures relating to risk management are implemented throughout the Group.

• Provide advice and guidance on Group policies that require specialised input in relation to risk management.

• Create long term risk management plans and strategies together with your portfolio of services, which may be of wider importance across the Group (for instance, where there are interdependencies with other services or across the Group)

• Lead on the implementation and oversight of risk management plans within your portfolio of services.

• Ensure that all relevant policies are in place to ensure compliance both Trusts compliance and registration requirements, taking responsibility for developing those relevant to the role.

• Contribute to the maintenance of an effective and accessible risk management system.

• Draw on own professional expertise and carry out research to identify best risk management practice from other organisations within the NHS and, where appropriate, in other sectors to apply to the GESH approach.

Risk management advice and support

• Provide proactive highly specialist risk management advice and guidance to Executive Directors, Site Directors, Divisional leads, Clinical directorates and Care Groups (and equivalent) across the Group to ensure proactive management or risk, and through this help to ensure this informs the Board agenda and wider organisational planning.

• Lead on the provision of risk management advice and guidance to a portfolio of clinical divisions and departments across the Group, supporting the effective articulation of risk, identification of controls, gaps in control, and material actions to mitigate the risks identified.

• Work with a portfolio of clinical divisions and other corporate departments and directorates across the Group to review and strengthen risk management systems in terms of compliance and safety.

• Offer guidance and advice to staff at all levels regarding appropriate risk management systems, processes and practice.

• Build and maintain close and constructive working relationships with all key stakeholders, acting in an advisory capacity to improve the effectiveness and efficiency of internal controls and risk management.

• Promote and represent the risk management function at a strategic and operational level, acting as an advocate for best practice in risk management, where the identification and management of risk is viewed positively as a means of safeguarding and improving the quality of clinical care and wider organisational performance.

• Support the Group Head of Risk Management to develop, oversee and manage the Corporate Risk Registers (CRR) of the two Trusts within the Group.

• Act as a resource in support of colleagues within the divisions and corporate directorates across the organisation for the key aspects of the role, ensuring effective communication at all times and participation in structured training programmes as and when required.

• With your portfolio of divisions and departments, facilitate periodic risk management horizon scanning and objective setting exercises that will inform risk management plans that will contribute to and inform the two Trusts annual plans.

• Monitor, scrutinise and analyse the external environment for new and emerging risks and relevant regulatory developments and escalate these the Group Head of Risk Management as appropriate.

• Contribute to ensuring that risks identified from external regulatory and audit reviews and other national reports are assessed and used to inform divisional risks and each Trusts risk register as appropriate.

• Contribute to the operation of the Executive risk group, as directed by the Group Head of Risk Management.

• Be effective in multi-disciplinary teams, successfully influencing others to achieve objectives

• Establish and maintain effective communication systems with external stakeholders.

• Produce policy on behalf of the Group in matters relating to risk management, and use policy to develop relevant services within the portfolio of services for the post.

Analysis of and reporting on risk

• Source, collate and analyse relevant information relevant to the management of risk to support and inform timely decision-making and delivery.

• Review highly complex, multi-stranded information relevant to the assessment of risk and present this information in a clear, coherent and logical format.

• Analyse trend data and present in a way most appropriate for the audience.

• Work with a portfolio of clinical directorates and corporate departments across the Group to regularly review and update operational and strategic risk registers.

• Working closely with the Group Head of Risk Management, contribute to the development and embedding of an effective, standardised model for the reporting of risk and, through the Groups governance structures, ensure that relevant significant and emerging risks are reviewed and agreed by the appropriate forum in line with the Groups risk management strategy and policy.

• Prepare risk management reports for management meetings as required and contribute towards the preparation of risk management reports for the Executive risk group and other relevant forums, detailing the risk management performance of the Trust, with clear escalation of inadequate risk management.

• Produce risk management updates and progress reports as required that support the Group Head of Risk Management in maintaining regular, contemporaneous and accurate reports as required.

Risk management training and development

• Support the Group Head of Risk Management in identifying Group-wide risk management training needs, helping to ensure that recommended learning requirements are clearly defined, and that training courses and educational materials are developed and delivered to staff at all levels of the Group to meet those training needs.

• Develop, deliver and evaluate training and workshops on risk management at various levels of complexity to groups of staff, including to clinicians and managers.

• Through training and process management, ensure that the culture of the Trust recognises that risk owners are accountable for risk management and risk registers can be safely devolved to operational areas.

• Assist the Group Head of Risk Management in monitoring the take-up of risk management training and development.

• Undertake audits as necessary to own work including contributing towards the preparation of the annual risk management effectiveness audit.

• Contribute to the development and implementation of plans to raise the profile of risk management across the Group, including assisting in the preparation of communications to staff on risk management.

• Maintain and continuously develop own professional knowledge of current issues and best practice in risk management and risk assurance and of relevant legislation, regulatory requirements or guidance.

• Maintain a good understanding of risk management best practice and the external regulatory environment and ensure this knowledge is used to underpin the work programme.

• Attend relevant training, updates or conferences as required to maintain professional knowledge and performance in the role in line with agreed personal development plan.

Contribute to the effectiveness of the Risk Management team

• Proactively work to ensure the collective success of the risk management team, including ensuring the team is positively regarded across the Group as a model of collaboration and expert risk management advice and support.

• Deputise for the Group Head of Risk Management, as required, at Board Committee, Executive, Site and Divisional management meetings across the Group.

• Prepare, draft and present risk management reports to the Divisional Management Boards, the Site Management Groups, and to the Executive Committee.

• Within the portfolio of clinical divisions and corporate departments supported, ensure that the interface between the Risk Management team and clinical and corporate departments is effective.

• Be effective in multi-disciplinary teams, successfully influencing others to achieve objectives.

• Establish productive working relationships and optimal communication channels with colleagues at all levels within the organisation.

• Raise and authorise requisitions commensurate with authorisation limits for sign off.

• Act as an authorised signatory for the Risk Management cost centre, and contribute to the effective management of the teams budget and resources within scope of the role.

• Contribute to the achievement of the Group strategy and corporate objectives, including the quality, financial, workforce and performance targets.

Person Specification

Qualifications & Training

Essential

• Recognised risk management qualification or substantial essential equivalent experience, plus professional experience as below to masters level or equivalent
• Evidence of continuing professional development in risk management or related field.

Desirable

• Project or programme management qualification.
• Certified Member of the Institute of Risk Management or evidence of actively working towards CMIRM.
• Clinical qualification and experience.

Experience

Essential

• Substantial experience in a risk management role in a large and complex organisation, ideally in an NHS, regulatory or other public sector setting.
• Significant experience of developing new management systems, processes and frameworks and / or analysing and assessing risk frameworks and making recommendations for improvement.
• Significant experience of working closely with senior managers/directors in a large and complex setting, ideally in an NHS/Independent healthcare environment
• Demonstrate excellent planning and organisational skills and the professionalism to make adjustments if targets are not met.
• Experience of demonstrate credibility in working with and influencing senior staff
• Experience of preparing of high quality written reports
• Successfully managing relationships with internal and external customers/partners
• Experience of analysing, developing and presenting evidence and reports of a high standard
• Experience in delivering education and training programmes

Desirable

• Experience of project and information management.

Skills and Knowledge

Essential

• Highly developed and extensive specialist understanding of risk management, underpinned by detailed knowledge of risk management theory and practice.
• Understanding of complex risk management in the NHS, including the roles of NHS risk registers and Board Assurance Frameworks.
• Detailed knowledge of Datix or similar risk management systems.
• Familiar with ISO risk standards (ISO 3100).
• Understanding of current issues and challenges affecting the NHS and ability to apply this to the identification, articulation and analysis of risk.
• Excellent communication, negotiation and influencing skills with the ability to work effectively and cooperatively, developing relationships both internally and externally
• Competent and experienced user of computer software, database and spreadsheet applications with proven experience of using Word, Excel, e-mail and the internet.
• Ability to deliver a high level of attention to detail and high quality work within tight deadlines
• Ability to negotiate with internal stakeholders at all levels including the Executive team and senior managers
• Ability to manage and resolve conflict as required
• Able to work autonomously as well as within a team.
• Ability to manage difficult/stressful situations and conversations
• Specialist knowledge of system development work procedures and practices underpinned by theoretical knowledge and practical experience of interrogating databases and producing reports
• Understanding of the CQC framework of inspection and key lines of enquiry

Desirable

• Understanding of clinical and corporate governance.

Autonomy

Essential

• Ability to analyse and interpret independently national policy, regulatory and statutory changes and consider the risk implications of these for the Group.
• Ability to apply professional expertise in risk management and best risk management practice in real work NHS settings on own initiative
• Deputise for the Group Head of Risk as required

Personal Qualities

Desirable

• Excellent inter-personal skills and outstanding, collaborative team player
• Highly motivated and enthusiastic individual, a team worker yet able to work on their own initiative to meet the needs and timescales of others
• Detail and process focused
• Completer finisher
• Commitment and passion for creating an open, transparent organisational culture, including instilling organisational values and behaviours, and commitment to openness, honesty and integrity.
• Resilience, coupled with the drive and tenacity to achieve, in a complex and challenging environment
• Demonstrates the Group values
• An understanding of all aspects of equality and diversity, both as they relate to service provision, as well as people (staff and patients) Resilience, coupled with the drive and tenacity to achieve, in a complex and challenging environment
• Able to maintain high standards of diplomacy and confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St George's Hospital

Blackshaw Road

London

SW17 0QT

Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)