Job summary
Each patient has a record of all their treatment and care which must be accurate and up to date. Health records staff are responsible for organising, updating, and storing records. This can be either a physical (paper) record or stored electronically - or a mix of both. In addition, health records staff prepare for storage of any records that are no longer needed.
As part of the NHS goal of becoming paperless, the Trust is gradually introducing digital records for nursing and doctor's documentation, as well as electronic prescribing and medication administration.
Main duties of the job
***Please refer to attached job description and person specification for full job main duties:***
These changes will provide staff with more effective time management, remove the risks associated with paper (caused by handwriting legibility, transcription mistakes and unavailability of documents), improve communication and access to information, and ultimately provide better care to our patients.
Do you have?
- The ability to concentrate for long periods of time.
- Excellent IT skills, including MS applications intermediate level .
- Excellent attention to detail.
- Good interpersonal skills.
- Good organisation and problem-solving skills.
- The ability to thrive in a fast paced, demanding environment
- Able to work to strict deadlines
The role is Monday to Friday 09:00 to 17:00 and the contract will not exceed 37.5 hours per week.
This post is physically demanding and requires a significant amount of manual handling (lifting and walking).
About us
Would you be interested in an entry level role to start your NHS career?
St Georges University Hospitals NHS Foundation trust, home of 24 hours in A&E as seen on Channel 4, is looking for an enthusiastic individuals to work in their Health Records Department.
St George's University Hospitals NHS Foundation Trust provide services from two main hospitals, St George's Hospital and Queen Mary's Hospital, and two health centres, St Johns Therapy Centre, and The Nelson Centre.
With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.
Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
Job description
Job responsibilities
***Please refer to attached job description and person specification for full job main duties:***
To deliver and collect folders from pre-agreed areas across the Trust as per stated schedule and as directed by line manager, ensuring the security of the records in transit at all times; To retrieve folders from wards, and according to a daily schedule, from secretaries and other departments within the Trust To report any issues with the collection or retrieval of case notes to the appropriate Team Leader To report any issues with deliveries of health records to the appropriate Team Leader To track records as required as part of these duties as directed by the appropriate Team Leader
**Previous applicants need not apply**
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Job description
Job responsibilities
***Please refer to attached job description and person specification for full job main duties:***
To deliver and collect folders from pre-agreed areas across the Trust as per stated schedule and as directed by line manager, ensuring the security of the records in transit at all times; To retrieve folders from wards, and according to a daily schedule, from secretaries and other departments within the Trust To report any issues with the collection or retrieval of case notes to the appropriate Team Leader To report any issues with deliveries of health records to the appropriate Team Leader To track records as required as part of these duties as directed by the appropriate Team Leader
**Previous applicants need not apply**
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Person Specification
Qualifications & Training
Essential
- Good level of education
- Knowledge of range of hospital clinical application software
Desirable
- GCSEs including English & Maths or Higher level education (A Level)
- Clinical Applications - iCLIP, EPR, PAS
Experience
Essential
- Experience of filing, general clerical or administrative duties
- Previous clerical experience
- Proficient User of Microsoft Office Package - Outlook & Excel
- Eperience of communicating effectively with a wide range of people
Desirable
- Experience of working in a similar area or NHS experience
- Knowledge of Data Protection Act
Knowledge
Essential
- Demonstrate previous experince of good customer care & pressurised environment
- Knowledge of Administration Duties
Desirable
- Knowledge of a health records department
- Experience of data input
Skills
Essential
- Good Interpersonal Skills
- I.T. Computer skills in Microsoft Word, Excel and Outlook
- Ability to work on your own using your own initiative and working as part of a team
- Ability to adapt to and embrace change in an ever developing health records dept.
Desirable
- Demonstrate ability to prioritise workload, use own initiative where appropriate & work to deadlines.
- Ability to contribute to the effective development and improvement of the day to day running of the dept.
Person Specification
Qualifications & Training
Essential
- Good level of education
- Knowledge of range of hospital clinical application software
Desirable
- GCSEs including English & Maths or Higher level education (A Level)
- Clinical Applications - iCLIP, EPR, PAS
Experience
Essential
- Experience of filing, general clerical or administrative duties
- Previous clerical experience
- Proficient User of Microsoft Office Package - Outlook & Excel
- Eperience of communicating effectively with a wide range of people
Desirable
- Experience of working in a similar area or NHS experience
- Knowledge of Data Protection Act
Knowledge
Essential
- Demonstrate previous experince of good customer care & pressurised environment
- Knowledge of Administration Duties
Desirable
- Knowledge of a health records department
- Experience of data input
Skills
Essential
- Good Interpersonal Skills
- I.T. Computer skills in Microsoft Word, Excel and Outlook
- Ability to work on your own using your own initiative and working as part of a team
- Ability to adapt to and embrace change in an ever developing health records dept.
Desirable
- Demonstrate ability to prioritise workload, use own initiative where appropriate & work to deadlines.
- Ability to contribute to the effective development and improvement of the day to day running of the dept.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
