St George's Healthcare NHS Foundation Trust

Patient Safety and Datix Facilitator

Information:

This job is now closed

Job summary

  • The post holder will develop and maintain relationships internally and externally to ensure that all clinical/patient safety incidents are investigated in accordance with the relevant organisational policy and that learning is shared across the organisation where appropriate.

  • Whilst reporting to the Patient Safety Manager the post holder is expected to work both autonomously and as part of the Patient Safety team, using their own initiative in order to develop and design systems and processes which support the core functions.

  • Manage the organisational and administrative support services to enable the appropriate and timely management of the processes for recording, reporting, investigating, monitoring and auditing of SI [to be replaced by other learning responses, including PSIIs, under the Patient Safety Incident Response Framework (PSIRF)].

  • Manage all aspects of provision of patient safety training lectures and sessions including: updating presentation content, organising venues, collation and provision of materials, managing attendance

Main duties of the job

  • Provide expert support, advice, training and leadership on patient safety and support the identification, management, reporting, investigation and learning from risks, adverse incidents and serious incidents.

  • Facilitate the development of robust governance and clinical risk management strategies, policies and systems within the trust.

  • Contribute to external assessments and promote the achievement of regulatory standards and requirements.

  • Support the design and implementation of the Trust's systems for performance management.

About us

The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision to achieve:

Outstanding Care, Every Time

We expect all our staff to share the Trust values Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.

St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.

Details

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

200-5559192-RB

Job locations

St Georges NHS Hospital

Tooting

SW17 0QT


Job description

Job responsibilities

  • Manage Datix, performing regular and recorded quality, consistency and accuracy checks and data cleansing on data to ensure the patient safety data quality is sufficient to provide statistically robust reports and to populate the quality dashboard.

  • Support the Patient Safety Team with the work being undertaken within the Trust for the transition to the Patient Safety Incident Response Framework (PSIRF) in order to develop and maintain effective systems and processes for responding to patient safety incidents and issues for the purpose of learning and improving patient safety.

  • Responsible for the monthly upload of patient safety incidents to the National Learning and Reporting System (NRLS) [until replaced by the new Learn From Patient Safety Events (LFPSE) service], provide analysis reports that include benchmarking against other similar organisations.

  • Play a key role in the work being undertaken within the trust to upgrade the Trust incident reporting system (Datix) to support the transition to recording patient safety events onto the new Learn From Patient Safety Events (LFPSE) service, rather than the National Reporting and Learning System (NRLS) it is replacing.

  • Provide a high-level organisational and administrative support service to enable the appropriate and timely management of the Patient Safety & Quality Group (PSQG).

  • Develop and maintain the departments web pages and other promotional material, such as learning zones, newsletters and bulletins.

  • Support and promote the implementation and monitoring of the standards set out by NHS England, Care Quality Commission and Commissioners in relation to incident management.

  • Support the Patient Safety Manager in the revision, monitoring and review of incident policies, procedures and guidelines ensuring the Trust complies with statutory, legal and local obligations.

  • As a result of incident investigations, formulate recommendations for future policy and practice this may impact across the whole organisation.

  • Act as key liaison with Divisional staff to provide support and advice to managers to ensure clinical incidents are managed effectively ensuring escalation to the Patient Safety Manager where appropriate.

  • This will include monitoring the progress of actions arising from adverse events to ensure changes in practice take place where necessary.

  • Promote awareness of the patient safety structure and the responsibilities of the team, to ensure staff are aware of where and from whom they can seek advice.

  • Critically analyse untoward incidents, identify trends, prepare written reports and make recommendations for action as appropriate.

  • Support the implementation and evaluate a systematic approach to the national requirement for the Duty of Candour in response to all incidents resulting in significant harm in collaboration with the Divisions and senior managers within the Trust

  • To support and promote the open disclosure (Duty of Candour) of incidents to patients and relatives being mindful of the ethical considerations involved.

  • To keep abreast of any changes in national policy in relation to incident investigation and Duty of Candour

  • To assist the Patient Safety Manager in the identification and develop patient safety initiatives in response to themes emerging from incidents

  • To bring to the attention of the Patient Safety Manager, areas of risk management that are not being effectively managed.

  • Deputise for the Patient Safety Manager in their absence by attendance at meetings and provision of reports, having been appropriately briefed.

  • To be responsible for proactively developing own practice and knowledge

  • Plan tasks and activities which may require adjustment due to variable workload/interruptions.
  • To demonstrate an in-depth knowledge and experience of the quality and patient safety agenda.

Job description

Job responsibilities

  • Manage Datix, performing regular and recorded quality, consistency and accuracy checks and data cleansing on data to ensure the patient safety data quality is sufficient to provide statistically robust reports and to populate the quality dashboard.

  • Support the Patient Safety Team with the work being undertaken within the Trust for the transition to the Patient Safety Incident Response Framework (PSIRF) in order to develop and maintain effective systems and processes for responding to patient safety incidents and issues for the purpose of learning and improving patient safety.

  • Responsible for the monthly upload of patient safety incidents to the National Learning and Reporting System (NRLS) [until replaced by the new Learn From Patient Safety Events (LFPSE) service], provide analysis reports that include benchmarking against other similar organisations.

  • Play a key role in the work being undertaken within the trust to upgrade the Trust incident reporting system (Datix) to support the transition to recording patient safety events onto the new Learn From Patient Safety Events (LFPSE) service, rather than the National Reporting and Learning System (NRLS) it is replacing.

  • Provide a high-level organisational and administrative support service to enable the appropriate and timely management of the Patient Safety & Quality Group (PSQG).

  • Develop and maintain the departments web pages and other promotional material, such as learning zones, newsletters and bulletins.

  • Support and promote the implementation and monitoring of the standards set out by NHS England, Care Quality Commission and Commissioners in relation to incident management.

  • Support the Patient Safety Manager in the revision, monitoring and review of incident policies, procedures and guidelines ensuring the Trust complies with statutory, legal and local obligations.

  • As a result of incident investigations, formulate recommendations for future policy and practice this may impact across the whole organisation.

  • Act as key liaison with Divisional staff to provide support and advice to managers to ensure clinical incidents are managed effectively ensuring escalation to the Patient Safety Manager where appropriate.

  • This will include monitoring the progress of actions arising from adverse events to ensure changes in practice take place where necessary.

  • Promote awareness of the patient safety structure and the responsibilities of the team, to ensure staff are aware of where and from whom they can seek advice.

  • Critically analyse untoward incidents, identify trends, prepare written reports and make recommendations for action as appropriate.

  • Support the implementation and evaluate a systematic approach to the national requirement for the Duty of Candour in response to all incidents resulting in significant harm in collaboration with the Divisions and senior managers within the Trust

  • To support and promote the open disclosure (Duty of Candour) of incidents to patients and relatives being mindful of the ethical considerations involved.

  • To keep abreast of any changes in national policy in relation to incident investigation and Duty of Candour

  • To assist the Patient Safety Manager in the identification and develop patient safety initiatives in response to themes emerging from incidents

  • To bring to the attention of the Patient Safety Manager, areas of risk management that are not being effectively managed.

  • Deputise for the Patient Safety Manager in their absence by attendance at meetings and provision of reports, having been appropriately briefed.

  • To be responsible for proactively developing own practice and knowledge

  • Plan tasks and activities which may require adjustment due to variable workload/interruptions.
  • To demonstrate an in-depth knowledge and experience of the quality and patient safety agenda.

Person Specification

Evidence

Essential

  • Ongoing professional dev

Desirable

  • Clinical qualification

Experience

Essential

  • Data analysis and producing reports

Desirable

  • Previous NHS Exp

Essential

Essential

  • Previous Exp Incident investigation and use of DAtix

Desirable

  • Clinical Governance experience

Data Aanlysis

Essential

  • Data analysis and producing reports

Desirable

  • Prev NHS
Person Specification

Evidence

Essential

  • Ongoing professional dev

Desirable

  • Clinical qualification

Experience

Essential

  • Data analysis and producing reports

Desirable

  • Previous NHS Exp

Essential

Essential

  • Previous Exp Incident investigation and use of DAtix

Desirable

  • Clinical Governance experience

Data Aanlysis

Essential

  • Data analysis and producing reports

Desirable

  • Prev NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges NHS Hospital

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges NHS Hospital

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PSIRF implementation Lead/ Patient safety Manager

Jenny Miles

jenny.miles@stgeorges.nhs.uk

02087254054

Details

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

200-5559192-RB

Job locations

St Georges NHS Hospital

Tooting

SW17 0QT


Supporting documents

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