Homelessness Team Housing Worker

St George's Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you a brilliant advocate? Do you want to help prevent early death and reduce health inequalities in people experiencing homelessness? Do you like solving difficult problems, and changing hearts and minds. Are you a jack of all trades? If so, then this job is for you.

Our teams work with people experiencing homelessness when they visit A&E or are admitted to hospital. We work to ensure these patients get all the acute medical treatment that they need whilst they are at or within the hospital. We also work to ensure that patients are discharged safely and effectively in a way that stops the revolving door, and improves patient's long-term health outcomes. This includes working to ensure that homeless patient's support needs in the community are met post discharge, for example connecting with primary care, mental health services and addictions support, medication concordance support, screening, vaccination and health promotion opportunities.

Main duties of the job

We are looking for a motivated individual, with a strong understanding homelessness safeguarding, and who understands the complexities of undertaking mental capacity assessments in inclusion health groups. A positive, can do 'attitude', a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential.

The main duties of the role will be assisting in the service aims. These are as follows:

Effectively engage the patient in all relevant services / support,Maximise the benefit of the attendance / admission for the patient from a health and social care perspective,Link the patient into all necessary health and social care and support pending discharge,Advocate for the patient to receive assessment, treatment or services when this is requiredSafeguard patients effectivelyEnsure a safe and effective discharge to accommodation (where this is possible)Stop the revolving door

About us

With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.

The main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.

Date posted

08 June 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year Per annum including inner london HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

200-5332646-BC-Z

Job locations

St George's University Hospitals NHS FOundation Trust

Tooting, London

London

SW17 0QT


Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Experience

Essential

  • Experience of successfully advocating for homeless individuals and applying the Housing Act/Homelessness Reduction Act to obtain housing
  • Significant experience of working with vulnerable adults in a supporting, advisory or advocacy role
  • Experience of successful and assertive advocacy for individuals facing social exclusion to other agencies and statutory services
  • Experience of positive and proactive joint working in addressing individual needs, communicating effectively with partner organisations

Desirable

  • Experience of joint working with healthcare services, or working in healthcare settings
  • Experience of delivering training or presentations to groups or willingness to develop this area

Qualifications

Essential

  • Educated to degree level or relevant qualification or comparable experience

Skills

Essential

  • Excellent organisational skills and an ability to prioritise own caseload in a rapidly moving, reactive service
  • Excellent oral and written communication skills, ability to engage with and manage expectations of patients with complex needs, and explain the Pathway service and other complex issues in a way that is appropriate for the audience
  • Willingness to challenge social exclusion and institutional practices that perpetuate exclusion, overcoming 'gatekeeping' of services
Person Specification

Experience

Essential

  • Experience of successfully advocating for homeless individuals and applying the Housing Act/Homelessness Reduction Act to obtain housing
  • Significant experience of working with vulnerable adults in a supporting, advisory or advocacy role
  • Experience of successful and assertive advocacy for individuals facing social exclusion to other agencies and statutory services
  • Experience of positive and proactive joint working in addressing individual needs, communicating effectively with partner organisations

Desirable

  • Experience of joint working with healthcare services, or working in healthcare settings
  • Experience of delivering training or presentations to groups or willingness to develop this area

Qualifications

Essential

  • Educated to degree level or relevant qualification or comparable experience

Skills

Essential

  • Excellent organisational skills and an ability to prioritise own caseload in a rapidly moving, reactive service
  • Excellent oral and written communication skills, ability to engage with and manage expectations of patients with complex needs, and explain the Pathway service and other complex issues in a way that is appropriate for the audience
  • Willingness to challenge social exclusion and institutional practices that perpetuate exclusion, overcoming 'gatekeeping' of services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St George's University Hospitals NHS FOundation Trust

Tooting, London

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St George's University Hospitals NHS FOundation Trust

Tooting, London

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Deputy General Manager - Emergency Department

Gemma Casey

gemma.casey@stgeorges.nhs.uk

02086721255

Date posted

08 June 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year Per annum including inner london HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

200-5332646-BC-Z

Job locations

St George's University Hospitals NHS FOundation Trust

Tooting, London

London

SW17 0QT


Supporting documents

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