Service Manager - Public Health

Job summary

Exciting Opportunity: Service Manager Public Health Band 7 - Integrated Women, Children & Sexual Health

Are you an experienced and driven manager ready to make a real impact? We're looking for a Service Manager to play a key role in the operational leadership of services within our Integrated Women, Children & Sexual Health Directorate.

Working closely with senior leaders, you'll help ensure the efficient delivery of high-quality care, support key performance targets, and manage budgets and contracts. You'll also lead and support a team of administrative staff, driving improvements in training, development, and performance.

This is a fantastic opportunity for someone with strong operational experience and a passion for service improvement. You'll have the autonomy to lead change, enhance patient experience, and support service redesign initiatives that make a real difference.

If you're ready to take on a challenging yet rewarding role in a dynamic and supportive environment, we'd love to hear from you.

Interview - Monday 16th of June 2025.

Main duties of the job

Main Duties and Responsibilities - Service Planning & Delivery

• Act on behalf of the Head of Nursing to manage and resolve day-to-day non-clinical issues within the service.

• Support the Head of Public Health Nursing and operational leads in developing business and service plans. Where appropriate, take the lead on specific projects or service improvements.

• Manage delegated budgets and work alongside the Head of Nursing and Matron to coordinate financial planning for the services.

• Monitor and analyse patient activity and service performance, ensuring compliance with national, regional, and local targets and standards.

• Oversee the development and regular updating of performance dashboards to track service delivery effectively.

• Ensure implementation of agreed action plans that address capacity and access issues, supporting achievement of key performance targets.

• Lead on data analysis for areas delegated by the General Manager to provide timely, accurate insights to the leadership team.

• Prepare reports on financial performance, contracts, and service delivery metrics as needed.

• Attend and actively participate in weekly performance meetings, supporting follow-up actions and service improvements.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust wasformed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide servicesfora population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone isworkinghard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challengeyourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're lookingfor.