Health Care Assistant

Job summary

The Children's Outpatients Team provides nursing care and co-ordination for children attending outpatients with both medical, surgical and long term conditions. The service facilitates children and young people with healthcare needs, between the ages of 0 and 16 years of age. The Band 3 healthcare assistants will be responsible for providing an efficient phlebotomy service to the Children's Outpatients department. Alongside the department nursing team they will be involved in preparing, organising and managing all clinics and working as part of the multidisciplinary team.

Main duties of the job

To treat all users or potential users of this service in a polite and courteous manner and give consideration at all times to cultural differences and religious beliefs.

To ensure all consulting rooms are prepared with all necessary equipment available and ready for use

To weigh and measure all children and babies attending as outpatients, recording the results on Cerner as well as clearly and accurately in the patients notes.

To remain up to date in venipuncture techniques and related techniques such as infection control, health and safety and manual handling.

To accurately identify requests and to label sample containers legibly with the required information according to current procedures.

To work autonomously and manage an appointment system, which at present time is recorded in a diary, for the patients referred by their GP. Ensuring that this information is recorded on the hospital system. Training will be given on how to use the ICE system for GP requests to print off blood forms.

To collect specimens using appropriate equipment and forms and to advise parents/carers in the collection of specimens at home

To assist in the stock control of all equipment that is such as phlebotomy consumables.

To be proficient in the computer systems used within the paediatric department i.e. Cerner, Powerchart, Collection Enquiry and Appointment Book to assist nursing and medical staff in obtaining results required during consultations

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced staff take care of people of all ages across the borough of Croydon.

We are a very close-knit and friendly organisation where every one of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.