Transformation Project Support Officer

Job summary

Transformation Project Support Officer

Band 6

Secondment or Fixed Term considered

The Transformation Project Support Officer will support the delivery of key transformation and improvement projects across acute services within the Trust, such as the MRI Transformation Project. The role involves assisting with the planning, implementation, and evaluation of change initiatives that align with the Trust's strategic goals, focusing on improving service efficiency, quality, and patient outcomes within the Transformation Team.

Interview date 11th September 2025

Main duties of the job

The Transformation Project Support Officer plays a vital role in assisting with the planning, delivery, and evaluation of key transformation and improvement projects within the Trust. The position involves supporting project governance, maintaining and updating project plans, contributing to benefits realisation, and monitoring project budgets. Additional responsibilities include preparing reports using advanced Excel and PowerPoint skills, managing governance meetings, recording decisions and actions, and ensuring compliance with risk management procedures. The officer also contributes analytical support, conducts ad-hoc analyses, and maintains all project trackers and documentation to a high standard.

Effective communication across a range of stakeholders and the ability to summarise and present complex information are central to the role. The officer is expected to facilitate workshops, engage constructively even in challenging environments, and support professional interactions to drive project benefits. Maintaining professional competence, adhering to Trust policies, and ensuring the accurate storage of all transformation documentation are essential aspects, ensuring that the Trust's strategic goals for patient care and service efficiency are realised.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.