Quality Analyst

Job summary

The Quality Analyst role is a critical part of the growing Quality team at Croydon University Hospital. This is a varied and interesting role, which provides the jobholder with an insight into data for all aspects of the quality team to include Quality Assurance and Compliance, Patient Safety, and Patient Experience. It is a key role that will help the Trust and the Quality team to have a much wider, deeper and all-encompassing understanding of its business that will ultimately improve services, standards and safety for patients and staff alike

Main duties of the job

The role will ensure relevant, accurate and appropriate information is captured and provided in a timely manner, in a format that can be understood from the Risk Management System and other data sources. The post holder will provide and support with analytical data and reports to the Quality Team as well as to Directorates, Services and departments. This includes using data collected for writingreports and presentations when required.

The role includes supporting the Quality Assurance and Compliance team with gathering, extracting and analysing data to support effective quality assurance and compliance processes within the Trust.

The candidate will work with Risk Management system event leads to ensure the system has the capabilities necessary to provide the data required, ensure data quality and identify where improvements to the system are required as well as training.

The successful candidate will have excellent communication and interpersonal skills, proficient in Microsoft packages, be a team player who can effectively and efficiently work in a fast changing environment and often on their own initiative.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:o Croydon University Hospitalo Purley Hospitalo The Sickle Cell and Thalassaemia Centre in Thornton Heatho Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodsideo A minor injuries unit in New AddingtonThe Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our Vision:"Excellent integrated care for you and your family, when and where you need it"Our 5 key 'Here for you' promises to the people of Croydon are:o You feel cared for by helpful and welcoming staffo You feel in safe hands with highly professional staffo You feel confident in your treatment from skilled teams of compassionate clinicianso You feel we value your time with convenient appointments, minimal waiting and care closer to homeo You feel it's getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to "Listening into Action" is new and different.