General Facilities Manager

Job summary

To provide a clean, comfortable, safe, secure and welcoming environment for patients and staff with a wide range of Facilities Services utilising a diverse workforce. Facilities Services are to be in line with all Government targets and initiatives and mandatory legislation.

Facilities Services including catering, domestic service, laundry and linen, portering, post room, switchboard staff, car parking, customer services, reception, waste management, security, patient and staff transport, community property administration and other minor contracts. To lead on the Trusts sustainability plan.

Main duties of the job

Act as a patient champion for the environment ensuring that all Facilities' services are designed, developed and delivered with the patient in the context as the customer.

Work in collaboration with the Estates & Facilities Leadership team in the strategic management and operational performance of the Estates & Facilities Directorate.

The post-holder is responsible to the Director of Estates & Facilities for the quality and delivery of patient services, support staff and the environment for Croydon Health Services NHS Trust. This is also a practical delivery role. The general objectives are as follows:

1. Strategic leadership of the Facilities teams;
2. Provision of high quality care and act as Patient Environment Advocate;
3. Strategic service development for Estates & Facilities Services;
4. Effective value for money, cost and efficiency improvements;
5. Liaison with staff and patients;
6. Provision of a high quality, safe and clean environment;
7. Provide professional advice and support to the executives, senior managers, clinical colleagues and This includes interpretation and applications of policy changes, guidance and best practice;
8. Effective management of staff accommodation;
9. Development and review of Facilities operational risk registers and ownership of facilities incident management. Provide robust risk mitigation strategies and risk assessment mitigation plans.
10. Ensure compliance with industry and NHS guidance and legislation

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced staff take care of people of all ages across the borough of Croydon.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.