Payroll Liaison Officer

Job summary

Are you passionate about delivering the highest quality customer service?

Are you excellent at communicating?

Are you inspiring and experienced in adapting and supporting change?

We are seeking an exceptional payroll administrator who motivates others and consistently delivers the best service at all times, who understands the importance of ensuring accuracy and data protection in a fast-paced and demanding environment.

You will be instrumental in supporting the setting up and maintainance of a brand new payroll service for the Temporary Staffing Team within Croydon Health Services NHS Trust.

You will need to be highly efficient at organising your workload, prioritising appropriately, setting and managing clear expectations. You will have proven experience in a payroll or finance environment that will support you in delivering this new service and ensuring our Temporary Staffing workers are paid accurately and on time.

We are looking for passion, dedication and excellent people skills to make this new team and service a success!

(this role is offered on an agile (flexible) working basis, please contact Sarah to discuss further)

Main duties of the job

You will support the Payroll Liaison Team and the wider Trust in the delivery of a high-quality Payroll Liaison service, including supporting the Temporary Staffing Team, and payroll service via NHS Shared Business Services (SBS) our payroll provider.

You will support SBS and the Liaison Team with the delivery of payroll processing including recording and processing statutory and contractual data such as starters and leavers. You will assist employees and SBS with enquiries and inputting into the Electronic Staff Record (ESR)system.

You will be able to work to strict deadlines and be flexible and able to adapt to change. You will be sharply focused on outstanding customer service, delivering efficiently and with a spirit of continuous improvement.

You will be able to use your own initiative and knowledge of payroll procedures and rules to assist in delivering an effective and efficient liaison service.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.