Senior Digital Trainer

Job summary

The post holder will be a key player within the Digital Training team managing, planning and facilitating the delivery of high quality formal and informal digital training on various business critical digital applications including the Trust's Electronic Patient Record systems (currently Cerner & EMIS). The post holder will provide training to all levels of staff across the organisation to ensure they are confident and competent in the use of our digital systems.

The postholder will support the Digital Training Manager to manage a team of Digital Trainers and a Digital Learning Developer ensuring that annual objectives are set in line with the Trust's Digital Strategy. The postholder will play a key role in ensuring that training materials are developed, maintained and updated to reflect system configuration and design, and made available to staff through the Trust's eLearning platform.

The role will also include, but not be limited to, creation of lesson plans for training, supportive documentation for business as usual and new systems, testing the training environment, administration of learning management systems, training content, on-site engagement with users, supporting development of eLearning, supporting the training administrator with course bookings, answering emails, and other general training admin tasks within the Digital Training team as directed by the Digital Training Manager.

Main duties of the job

Senior Digital Trainer (Band 6)

Are you an experienced Digital Trainer looking for a new exciting challenge? Here is a wonderful opportunity! The post holder will be a key player within the Digital Training team. You will be managing, planning and facilitating delivery of high quality formal and informal training on various business critical digital applications including the Trust's Electronic Patient Record systems (currently Cerner & EMIS).

The successful applicant will provide training to all levels of staff across the organisation to ensure they are confident and competent in the use of our digital systems. The role will also include, but not be limited to, creation of lesson plans for training, supportive documentation for Business as Usual and New Business systems, testing the training environment, administration of learning management systems, training content, on-site engagement with users, supporting development of eLearning, supporting the training administrator with course bookings, answering emails, and other general training admin tasks within the Digital Training team as directed by the Digital Training Manager.

You will be expected to be flexible in your working hours and may occasionally be required to work outside core hours where user requirements or projects so require.

Proposed Interview Date: 23rd October 2023

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.