Digital Training Manager

Job summary

Digital Training Manager Band 8a

The Digital Training Manager will be responsible for the development and delivery of the Electronic Patient Record (EPR) and Clinical IT systems training. This post is key to the successful, safe and correct clinical and administrative adoption of the EPR and Clinical systems for Croydon Health Services Trust.They will be expected to have experience in Face to Face classroom training as well as developing and delivering e-learning. They will put in place a training strategy to achieve this including: analysis of core IT skills in the workforce to support the use of EPR and Clinical IT systems, full analysis of the current BAU training requirements across the EPR (currently Cerner Millennium and EMIS) and other clinical IT systems, with focus on the transition from traditional face-to-face training methodology to self-paced remote learning, including overseeing and participating in the development of training materials to support interactive e-learning. They will ensure that training materials support correct workflows to maintain a high standard of data quality.

Main duties of the job

• To prioritise and schedule the workload of IT Training and Assessment requirements within the Trust.
• To design and deliver training based on Trust's needs.
• To own the IT Training Strategy on behalf of the Trust
• To provide effective line management for the IT training staff
• Lead the operational day to day management of IT Training Team and identify improvements in terms of administrative process and practice working closely with the Head of Application Support.
• To provide Oversight and Accountability for formal and informal training of Cerner Millennium, EMIS Web and other business critical clinical systems
• To ensure that all IT Training material is kept up to date and available to staff on the Intranet.
• To be accountable for the recording of all IT training courses and attendances/DNAs on the Trust Online Learning Management system (OLM).
• To ensure that EPR and Clinical IT Systems training needs are identified and adequately documented for all Trust staff. To be responsible for developing training programmes that meet those needs and to develop an evaluation model for these programmes.
• To lead on training projects and ensure these are scoped, planned and delivered in a timely manner.
• To liaise with staff in the Workforce L&D and Digital Services to ensure that all necessary processes and procedures are put into place to ensure that courses are adequately promoted, advertised and that placement on programmes is organised effectively and efficiently.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.