Patient Pathway Support

Croydon University Hospital NHS Trust

Information:

This job is now closed

Job summary

The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support thepatient pathway.

Main duties of the job

Patient Pathway Support (Band 2) POD 10

The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

Proposed Interview Date: 24th August 2023

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year pa Incl. HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-5474085-FM-MT-Z

Job locations

CR7 7YE

530 London Road

Croydon

CR7 7YE


Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in job description and person specification.

Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in job description and person specification.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

  • GCSE Maths & English

KNOWLEDGE AND EXPERIENCE

Essential

  • IT Literate - Working knowledge of MS Office package
  • Good verbal & written communication skills
  • Good teamwork and self-management skills
  • Previous admin work experience
  • Customer service experience
  • Organisational and planning skills
Person Specification

EDUCATION AND QUALIFICATIONS

Essential

  • GCSE Maths & English

KNOWLEDGE AND EXPERIENCE

Essential

  • IT Literate - Working knowledge of MS Office package
  • Good verbal & written communication skills
  • Good teamwork and self-management skills
  • Previous admin work experience
  • Customer service experience
  • Organisational and planning skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

CR7 7YE

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

CR7 7YE

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

For questions about the job, contact:

CBU Administration Manager

Beverley Bulgin

beverley.bulgin@nhs.net

840130004046

Date posted

08 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year pa Incl. HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-5474085-FM-MT-Z

Job locations

CR7 7YE

530 London Road

Croydon

CR7 7YE


Supporting documents

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