Lewisham and Greenwich NHS Trust

Stop Smoking Service Facilitator

The closing date is 06 October 2025

Job summary

PLEASE NOTE: We are unable to offer sponsorship for this post

This exciting new role will contribute to the delivery of the LGT Stop Smoking Service objectives and the wider Trust objectives by providing high-quality stop smoking interventions to patients on the elective waiting list at both Lewisham and Queen Elizabeth (Greenwich) Hospitals.

This role will be working across the acute and community settings, as well as liaising with the population health team.

As a part of the stop smoking team, you will work with both the inpatient tobacco dependence treatment team and the community stop smoking service to help individuals from the CORE 20plus5 group to stop smoking.

Contract will run for 12 months from the start date.

PLEASE NOTE: We are unable to offer sponsorship for this post

Main duties of the job

The Stop Smoking Service Facilitator will proactively engage with patients prior to their surgery to screen their smoking status and to engage them into a stop smoking intervention as a part of a multidisciplinary team.

Linking closely with the specialist advisors in Lewisham and Greenwich, they will monitor, track, and record the progress of the smokers on this pathway, as well as managing a small caseload of quit attempts.

They will also be tasked to maximise referral opportunities from the surgical pathway to ensure high quality stop smoking interventions are delivered by all health professionals at every opportunity.

The post holder should be a trained stop smoking advisor with experience delivering training to a range of professionals who also has experience of working in the acute setting.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Details

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum plus HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Job share, Flexible working, Home or remote working

Reference number

197-R-UT7346

Job locations

University Hospital Lewisham

Lewisham High Street

London

SE13 6LH


Job description

Job responsibilities

Job Summary:

Accountable to Stop Smoking Team Lead.

The post holder will play a key role in supporting patients identified as smokers from the elective waiting list who are in the Core 20 plus 5 group. They will work within the Trust and across the community, taking responsibility for identifying smokers, booking appointments, providing follow up, and delivering stop smoking support whilst also reviewing the elective pathways and providing training and resources for key stakeholders.

The post holder will have passed the NCSCT practitioner assessment and will be competent to provide effective patient care in a range of settings, having a close regard for relevant Trust policies to ensure safe and effective working practices when working with vulnerable patients, maintaining patient confidentiality, and designing individually tailored support programmes according to evidence-based practice for the effective delivery of stop smoking interventions throughout the elective pathway using the standards laid out in NICE guidelines (NG209) and by the NCSCT.

They will liaise closely with the community stop smoking services and will be responsible for developing referral pathways and maintaining close relationships with the services to track patient outcomes to ensure they receive a high standard of care to maximise their chances of stopping smoking.

Key Result Areas:

  • Act as a Smoking Facilitator for the Elective Waiting List project, working with the multidisciplinary team to assess, treat and support patients identified as smokers before they are admitted to hospital.
  • Work with local stop smoking services to increase referrals and clinical attendance.
  • Be aware of current advances in public health interventions and be able to facilitate the team members in implementation of evidence-based practice.
  • Provide advice, support, and arrange treatments for all identified smokers and track their progress. Manage a small case-load of smokers quit attempts as their named advisor.
  • To ensure services are delivered in a manner that is appropriate, relevant and respectful to all community members, recognising the diversity of ethnicity, culture, belief, privilege and capacity of service users and carers.
  • Take an active role in the continuing development and use of protocols and standards for stop smoking interventions.
  • Participate in evaluation, audit, and research on the smoking element of the elective pathway, and incorporate appropriate findings into practice.
  • Actively work to promote smoking cessation in staff, patients, and their relatives.
  • Plan and manage joint initiatives with other health improvement programme managers.
  • Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.
  • Contribute positively to the LGT Stop Smoking team.
  • Have knowledge of recording relevant patient data in iCare and Quit Manager.
  • Attend mandatory annual updates in fire training, information governance, and maintain knowledge of relevant policies.
  • Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan.

Work force

  • Manage a group of patients, prioritising their needs in conjunction with those of the Stop smoking service, to ensure safe and effective care.
  • Manage an area of responsibility as required within allocated resources.

Financial

  • Have an understanding of service budgets and how the division may become more cost-effective. Work within budgetary requirements whilst maintaining standards of care.
  • Participate in the management of skill mix issues, stock control, and available resources.

Partnerships

  • Take an active role in developing and maintaining effective communication with members of the interprofessional team, patients, and relatives about difficult matters in difficult situations.
  • Liaise with stop smoking and tobacco dependence treatment teams to facilitate continuation of treatments during hospital admissions.
  • Work with the communications team to produce messages for the wider Trust teams to highlight the service.

General

  • Participate in the orientation of new members of staff within their Division
  • Attend relevant meetings and participate in discussions relating to the improvement of the service.
  • Act as a change agent where necessary
  • Ensure all Trust policies and procedures are adhered to
  • Be aware of operational personnel issues relevant to the directorate including management of absence and sickness, disciplinary and recruitment matters
  • Where necessary, and with support, investigate the stop smoking aspect of complaints and clinical incidents, and initiate corrective actions
  • Ensure own continuing professional development and identify own Personal

Development Plan

  • Participate in the clinical and educational development of other staff within the team
  • Act as a role model for all levels of staff
  • Encourage other staff to keep abreast of new developments and encourage the exchange of information, ideas and experiences.

Job description

Job responsibilities

Job Summary:

Accountable to Stop Smoking Team Lead.

The post holder will play a key role in supporting patients identified as smokers from the elective waiting list who are in the Core 20 plus 5 group. They will work within the Trust and across the community, taking responsibility for identifying smokers, booking appointments, providing follow up, and delivering stop smoking support whilst also reviewing the elective pathways and providing training and resources for key stakeholders.

The post holder will have passed the NCSCT practitioner assessment and will be competent to provide effective patient care in a range of settings, having a close regard for relevant Trust policies to ensure safe and effective working practices when working with vulnerable patients, maintaining patient confidentiality, and designing individually tailored support programmes according to evidence-based practice for the effective delivery of stop smoking interventions throughout the elective pathway using the standards laid out in NICE guidelines (NG209) and by the NCSCT.

They will liaise closely with the community stop smoking services and will be responsible for developing referral pathways and maintaining close relationships with the services to track patient outcomes to ensure they receive a high standard of care to maximise their chances of stopping smoking.

Key Result Areas:

  • Act as a Smoking Facilitator for the Elective Waiting List project, working with the multidisciplinary team to assess, treat and support patients identified as smokers before they are admitted to hospital.
  • Work with local stop smoking services to increase referrals and clinical attendance.
  • Be aware of current advances in public health interventions and be able to facilitate the team members in implementation of evidence-based practice.
  • Provide advice, support, and arrange treatments for all identified smokers and track their progress. Manage a small case-load of smokers quit attempts as their named advisor.
  • To ensure services are delivered in a manner that is appropriate, relevant and respectful to all community members, recognising the diversity of ethnicity, culture, belief, privilege and capacity of service users and carers.
  • Take an active role in the continuing development and use of protocols and standards for stop smoking interventions.
  • Participate in evaluation, audit, and research on the smoking element of the elective pathway, and incorporate appropriate findings into practice.
  • Actively work to promote smoking cessation in staff, patients, and their relatives.
  • Plan and manage joint initiatives with other health improvement programme managers.
  • Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.
  • Contribute positively to the LGT Stop Smoking team.
  • Have knowledge of recording relevant patient data in iCare and Quit Manager.
  • Attend mandatory annual updates in fire training, information governance, and maintain knowledge of relevant policies.
  • Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan.

Work force

  • Manage a group of patients, prioritising their needs in conjunction with those of the Stop smoking service, to ensure safe and effective care.
  • Manage an area of responsibility as required within allocated resources.

Financial

  • Have an understanding of service budgets and how the division may become more cost-effective. Work within budgetary requirements whilst maintaining standards of care.
  • Participate in the management of skill mix issues, stock control, and available resources.

Partnerships

  • Take an active role in developing and maintaining effective communication with members of the interprofessional team, patients, and relatives about difficult matters in difficult situations.
  • Liaise with stop smoking and tobacco dependence treatment teams to facilitate continuation of treatments during hospital admissions.
  • Work with the communications team to produce messages for the wider Trust teams to highlight the service.

General

  • Participate in the orientation of new members of staff within their Division
  • Attend relevant meetings and participate in discussions relating to the improvement of the service.
  • Act as a change agent where necessary
  • Ensure all Trust policies and procedures are adhered to
  • Be aware of operational personnel issues relevant to the directorate including management of absence and sickness, disciplinary and recruitment matters
  • Where necessary, and with support, investigate the stop smoking aspect of complaints and clinical incidents, and initiate corrective actions
  • Ensure own continuing professional development and identify own Personal

Development Plan

  • Participate in the clinical and educational development of other staff within the team
  • Act as a role model for all levels of staff
  • Encourage other staff to keep abreast of new developments and encourage the exchange of information, ideas and experiences.

Person Specification

Qualifications & Training

Essential

  • Educated to degree level or appropriate professional qualification e.g. nursing, social work, counselling, health promotion
  • NCSCT Practitioner Certification
  • Evidence of continuing professional development

Desirable

  • SCTRP 'Setting up and running stop smoking groups'

Experience

Essential

  • Experience in delivering health improvement programmes
  • Experience of delivering behaviour change programmes to vulnerable groups
  • Experience of project development and management
  • Experience of designing and delivering training to a wide range of professions.
  • Experience of successful partnership work across agencies and/ or professional groups
  • Excellent interpersonal skills, both verbal and written
  • Able to formulate and verbalise views
  • Able to anticipate and forward plan
  • Able to use initiative and work with minimum supervision

Desirable

  • Working with smokers
  • Helping people to change behaviours

Knowledge & Skills

Essential

  • Ability to work under pressure and remain calm
  • Understands key issues around smoking cessation delivery in acute and community settings
  • Can translate national guidance into local practices
  • Able to analyse data and to evaluate the effectiveness of different initiatives
  • Able to recognise stress in self and others and support colleagues through stressful situations.
  • Able to create press releases and statements to concisely elucidate service activity and benefits to the wider Trust teams.
  • Computer literate
  • Patient focused
  • Reflective
Person Specification

Qualifications & Training

Essential

  • Educated to degree level or appropriate professional qualification e.g. nursing, social work, counselling, health promotion
  • NCSCT Practitioner Certification
  • Evidence of continuing professional development

Desirable

  • SCTRP 'Setting up and running stop smoking groups'

Experience

Essential

  • Experience in delivering health improvement programmes
  • Experience of delivering behaviour change programmes to vulnerable groups
  • Experience of project development and management
  • Experience of designing and delivering training to a wide range of professions.
  • Experience of successful partnership work across agencies and/ or professional groups
  • Excellent interpersonal skills, both verbal and written
  • Able to formulate and verbalise views
  • Able to anticipate and forward plan
  • Able to use initiative and work with minimum supervision

Desirable

  • Working with smokers
  • Helping people to change behaviours

Knowledge & Skills

Essential

  • Ability to work under pressure and remain calm
  • Understands key issues around smoking cessation delivery in acute and community settings
  • Can translate national guidance into local practices
  • Able to analyse data and to evaluate the effectiveness of different initiatives
  • Able to recognise stress in self and others and support colleagues through stressful situations.
  • Able to create press releases and statements to concisely elucidate service activity and benefits to the wider Trust teams.
  • Computer literate
  • Patient focused
  • Reflective

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham High Street

London

SE13 6LH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham High Street

London

SE13 6LH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Stop Smoking Team Lead

Matthew Seal

m.seal@nhs.net

07500959448

Details

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum plus HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Job share, Flexible working, Home or remote working

Reference number

197-R-UT7346

Job locations

University Hospital Lewisham

Lewisham High Street

London

SE13 6LH


Supporting documents

Privacy notice

Lewisham and Greenwich NHS Trust's privacy notice (opens in a new tab)