Job summary
An exciting opportunity has arisen within the Emergency and Acute Medicine directorate at Lewisham Hospital as an Assistant Service Manager for Acute Medicine. We are looking for an enthusiastic individual to join our forward thinking, proactive service with the right skills to support the directorate, therefore experience in Emergency or Acute Medicine is desirable.
PLEASE NOTE ONCE SUFFICENT APPLICATIONS HAVE BEEN RECIEVED THE POST MAY BE CLOSED
Main duties of the job
This role will give the post holder the opportunity to work with the entire multi-disciplinary team within the Acute and Emergency directorate and will be responsible for the day to day running of the operational management, including the leadership function for the administration team.
The post holder will need to have excellent computer skills including use of MS Office and be a self-starter. You will also be required to work independently to deadlines and have a strong passion for improving patient care within the available resources.
The successful candidate will also obtain leadership and transformation skills as this will be required for ongoing development of services within the directorate.
Other key skills will include the ability to understand and interpret financial and business data, support with performance reports and suggest improvements in support of strategy and practice initiatives.
It is essential that you have excellent people skills with the ability to work with and influence colleagues at all levels within and outside of the Trust and be able to respond effectively to competing demands.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
If you believe you have the skills, expertise, experience and motivation and want to be part of a dynamic team then we look forward to receiving your application.
Due to the volume of applications for some posts, it may not be possible for us to contact all applicants with the outcome of the shortlisting. Therefore, if you have not heard from us within 4 weeks of the closing date, you should assume that you have not been successful.
Job description
Job responsibilities
If you believe you have the skills, expertise, experience and motivation and want to be part of a dynamic team then we look forward to receiving your application.
Due to the volume of applications for some posts, it may not be possible for us to contact all applicants with the outcome of the shortlisting. Therefore, if you have not heard from us within 4 weeks of the closing date, you should assume that you have not been successful.
Person Specification
Qualifications and Training
Essential
- Educated to first level degree or equivalent experience
- Further relevant training
Desirable
Experience
Essential
- Proven experience of working in a management/leadership role.
- Experience of leading and motivating a team
- Leading service changes to improve performance and leading projects
- Identifying and interpreting national policy and implementing required changes.
Desirable
- Responsible for a budget and budget setting
Knowledge and Skills
Essential
- Financial procedures including budget setting and working knowledge of financial processes
- In depth understanding of change management
- Able to use IT systems including Microsoft Office
- Knowledge of service improvements/transformation and project management
- Good analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
Desirable
- NHS IT Systems
- Experience dealing with complaints.
Personal Qualities
Essential
- Ability to work independently and make autonomous decisions
- Strong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
- Ability to organise and prioritise own workload and direct the work of others and adjust plans as required both in the short and long term
- Able to work flexibly to meet the demands of the role
Person Specification
Qualifications and Training
Essential
- Educated to first level degree or equivalent experience
- Further relevant training
Desirable
Experience
Essential
- Proven experience of working in a management/leadership role.
- Experience of leading and motivating a team
- Leading service changes to improve performance and leading projects
- Identifying and interpreting national policy and implementing required changes.
Desirable
- Responsible for a budget and budget setting
Knowledge and Skills
Essential
- Financial procedures including budget setting and working knowledge of financial processes
- In depth understanding of change management
- Able to use IT systems including Microsoft Office
- Knowledge of service improvements/transformation and project management
- Good analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
Desirable
- NHS IT Systems
- Experience dealing with complaints.
Personal Qualities
Essential
- Ability to work independently and make autonomous decisions
- Strong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
- Ability to organise and prioritise own workload and direct the work of others and adjust plans as required both in the short and long term
- Able to work flexibly to meet the demands of the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
