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Assistant Service Manager- Women's Health

Lewisham and Greenwich NHS Trust

The closing date is 12 May 2025

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Job summary

To assist the Service Manager and Directorate Management Team in ensuring the smooth and effective running of the directorate
To ensure that the Directorate's activities focus on the supporting patient care within available resources.
To provide efficient and effective managerial and administrative support for the operational and patient care functions within Directorate.
To manage administrative staff within the Directorate.
To support the Service Manager in planning, development, provision and review of services, and assist in making of the appropriate business planning documents in line with Trust templates.

Previous Applicants Need Not Apply!

Main duties of the job

To play an active role within the Directorate's Management Team.
To manage the administrative service for the Directorate, regularly reviewing workload and quality of service provided.
To support the co-ordination of consultant and junior doctor leave .
To attend and participate in directorate meetings, being responsible for the prompt compilation and dissemination of accurate data and information as required.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum plus HCAS

Contract

Fixed term

Duration

11 months

Working pattern

Full-time

Reference number

197-RF6522-A

Job locations

University Hospital Lewisham

Lewisham High Street

London

SE13 6LH

Job description

Job responsibilities

To assist with effective access to patient services for outpatients and admissions, ensuring that facilities are planned and delivered effectively in line with the directorate annual business plan, and helping to set and monitor performance standards.
To support the work of the Obstetrics and Gynaecology Consultant Group, ensuring that there is cover for clinical activities or that they are cancelled if there is no cover.
To manage staff annual leave, and sickness absence, ensuring cover throughout the service as required within budget allocation.

Job description

Job responsibilities

To assist with effective access to patient services for outpatients and admissions, ensuring that facilities are planned and delivered effectively in line with the directorate annual business plan, and helping to set and monitor performance standards.
To support the work of the Obstetrics and Gynaecology Consultant Group, ensuring that there is cover for clinical activities or that they are cancelled if there is no cover.
To manage staff annual leave, and sickness absence, ensuring cover throughout the service as required within budget allocation.

Person Specification

Qualifications

Essential

Significant experience with working with patients and staff in the NHS
Evidence of further relevant study and on-going professional development

Desirable

Evidence of training in management skills (e.g project management)
NHS Management training/First line management

Experience

Essential

Significant experience of managing staff
Experience of managing change in clinical service settings
Familiarity with clinical service management issues
Significant experience of using computer systems including database manipulation
Significant experience of working in a multidisciplinary team within the NHS or extensive admin experience
Experience of interagency working i.e internal and external to area of responsibility
Operational management experience
Familiarity with basic IT applications

Desirable

Knowledge of Access application
Aptitude of managing statistical information and presentation
Knowledge of 18 week waiting times rules

Person Specification

Qualifications

Essential

Significant experience with working with patients and staff in the NHS
Evidence of further relevant study and on-going professional development

Desirable

Evidence of training in management skills (e.g project management)
NHS Management training/First line management

Experience

Essential

Significant experience of managing staff
Experience of managing change in clinical service settings
Familiarity with clinical service management issues
Significant experience of using computer systems including database manipulation
Significant experience of working in a multidisciplinary team within the NHS or extensive admin experience
Experience of interagency working i.e internal and external to area of responsibility
Operational management experience
Familiarity with basic IT applications

Desirable

Knowledge of Access application
Aptitude of managing statistical information and presentation
Knowledge of 18 week waiting times rules

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.