Job summary
Oak Ward is looking for a Full time (37.5 hours per week) Band 2 HCA who is able for work long days, nights, weekends and Bank Holidays.
The successful candidate must have an interest in working with patients and be able to meet their activities of daily living and focus on rehabilitation and emotional support for both the patient and their family.
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Main duties of the job
The post Holder will work under the direct supervision of Registered Nursing Staff as part of the multidisciplinary ward/departmental team undertaking duties in relation to direct fundamental patient care and a full range of support functions that may include clerical duties.
The post holder will deliver delegated, supervised work as assigned by a Registered Nurse/midwife/(Nursing Associate) as appropriate, ensuring that there is continual feedback to the Registered nurse about the patient's condition.
The post holder will contribute to the delivery of quality patient care to meet the physical, psychological and social needs of patients maintaining privacy and dignity at all times.
The post holder will work as part of the team, supporting registered nurses and nursing associates to meet patients activities of daily living.
- Hygiene needs
- Mobility
- Nutrition
- Maintaining safe environment
- Communication
- Elimination
- Assessments, monitoring and recording of vital signs observations
- Any other identified task
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.
Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.
Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.
Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained nurse for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patients physical and psychological needs.
Accurately document care delivered to patients.
Policies, procedures and standards
- To maintain patient confidentiality at all times and follow information governance policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake/output charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
- To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources
Job description
Job responsibilities
Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.
Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.
Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.
Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained nurse for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patients physical and psychological needs.
Accurately document care delivered to patients.
Policies, procedures and standards
- To maintain patient confidentiality at all times and follow information governance policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake/output charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
- To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources
Person Specification
Qualifications and Training
Essential
- Level I Maths and English
- Vocational qualification at level II qualification or equivalent relevant experience (gained by on the job learning).
Experience
Essential
- Experience of dealing with the general public.
- Ability to use computers as part of daily work
Desirable
- Experience of working in a health care environment.
Knowledge and Skills
Essential
- Ability to communicate clearly and effectively.
- A requirement to be punctual and reliable
- Ability to follow a clear instruction and feed back to senior staff.
- Effective written and verbal communication skills/literacy/ numeracy skills
- Good observation skills and recognition of the importance of reporting
- Ability to carry out assigned tasks effectively in a busy environment.
- Able to prioritise and meet deadlines.
- Ability to work as part of a team, as well as on own initiative.
Personal Qualities
Essential
- Manual handling of patients, using lifting aids.
- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs
- The post holder is able to work within the scope of their practice under direct and indirect supervision by a registered nurse (training will be provided)
- Ability to work with people and as part of a multidisciplinary team.
- Caring, compassionate and empathetic disposition
Person Specification
Qualifications and Training
Essential
- Level I Maths and English
- Vocational qualification at level II qualification or equivalent relevant experience (gained by on the job learning).
Experience
Essential
- Experience of dealing with the general public.
- Ability to use computers as part of daily work
Desirable
- Experience of working in a health care environment.
Knowledge and Skills
Essential
- Ability to communicate clearly and effectively.
- A requirement to be punctual and reliable
- Ability to follow a clear instruction and feed back to senior staff.
- Effective written and verbal communication skills/literacy/ numeracy skills
- Good observation skills and recognition of the importance of reporting
- Ability to carry out assigned tasks effectively in a busy environment.
- Able to prioritise and meet deadlines.
- Ability to work as part of a team, as well as on own initiative.
Personal Qualities
Essential
- Manual handling of patients, using lifting aids.
- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs
- The post holder is able to work within the scope of their practice under direct and indirect supervision by a registered nurse (training will be provided)
- Ability to work with people and as part of a multidisciplinary team.
- Caring, compassionate and empathetic disposition
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
