Job summary
An opportunity has arisen for the post of ED Matron. We are looking for an enthusiastic, motivated and committed senior ED nurse for this post.
The Matron will be an accessible expert who will take responsibility for the delivery and maintenance of high quality care as well as the implementation of new ways of working in collaboration with the wider MDT.
The post holder will work closely with the Senior Matron and HON and will be responsible for leading and managing the nursing workforce within ED as well as being a lead role in the daily and strategic management of the department.
The Matron should demonstrate clinical expertise in the nursing care of patients, as well as excellent patient assessment skills and have sound management knowledge. The post holder will also demonstrate the ability to provide strong, consistent leadership and maintain good interpersonal relationships with their colleagues.
The post holder will be professionally accountable for standards of care, patient experience, workforce, and the well-being of staff.If you have the above skills, commitment and qualities to join our prestigious organisation we would like to hear from you.
Main duties of the job
Our ED is vibrant, challenging and rewarding. We are extremely committed to the delivery of excellent patient care to the communities we serve, and we are equally committed to the development and wellbeing of our staff
The department incorporates a fully integrated Urgent Care Centre (UCC). Wesee in excess of 120,000 patients per year presenting with a varied and diverse mix of clinical needs and presentations. As well as the UCC, our clinical areas include Triage, Major Treatment area Resuscitation and our 11 bedded Acute Assessment Unit (AAU).
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
To manage the quality of the provision of nursing care at all times, within their ward / department by:
- Holding Departmental Sister/Charge Nurse to account for delivery of their key performance indicators in clinical areas on the Perfect Lives database.
- In conjunction with the Directorates Workforce Manager ensure effective action is taken where nursing performance is at risk of falling below expected levels and standards are not maintained.
- Ensuring that the Trusts Nursing and Midwifery priorities are implemented locally.
To take appropriate action on issues of staff discipline, grievance, poor performance and sickness, up to but not including dismissal.
Risk & clinical governance:
- Ensure patients are cared for in a clean and safe environment, including the appropriate decontamination of multi-use equipment, taking remedial action if standards are not maintained.
- Be champions for driving the infection prevention and control agenda and challenging poor practice.
- Manage and respond to complaints and adverse incidents, including serious untoward incidents. Liaise with the PALS Department regarding informal complaints and where possible actively diffuse complaints to avoid escalation
- Undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.
- Ensure Risk Assessments are undertaken, and action plans implemented in wards and departments
- Lead on the implementation of patient safety strategies such as Saving Lives and Clinical Performance Indicators.
- Share best practice and drive improvements in patient care through the Matrons Forum.
- In conjunction with the Senior Matron and Head of Nursing, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams.
Professional leadership and staff management:
- Be a visible leader who is accessible to patients, visitors and staff.
- Provide professional and clinical leadership within their wards
- Take forward and develop, the nursing and midwifery contribution to excellent service provision
- Develop Departmental Sister/Charge Nurse in leadership and
- Ensure that nursing staff comply with Trust-wide policies and procedures.
- Represent the Trust at local and National forums promoting achievements in patient care.
- Ensure that all staff working within the ward / department will receive education in infection prevention and control in line with Trust policy.
R&D, education and training:
- Undertake training needs analysis in conjunction with the Senior Matron and Practice Development Nurses.
- Support the development and implementation of education and training programs within area of responsibility for nurses and midwives.
- Be responsible for developing own skills and knowledge and contribute to the development of others.
- Provide advice relating to approved R & D projects.
- Work in collaboration with the Departmental Sisters/ Charge Nurses to monitor and regulate training and development of all staff to ensure:
- All nursing staff are appraised using KSF and the Trust Competency
- All mandatory training is undertaken and recorded. o Monitor and regulate study leave to ensure consistency and equality. o Ensure clinical environments are fit to receive students and are regularly audited, including the appropriate number of Sign-off mentors.
- All staff are competent in acute care skills and have passed their Medicines Management test
Professional standards and patient experience:
Promote excellent standards in all wards/departments through:
- Promotion of a nurturing environment for patients, relatives, visitors and staff through monitoring, measuring, actioning and evaluating.
- Advocating for patients at all times.
- Daily ward rounds and monitoring observations of care.
- Implementing a system for gaining patient feedback, responding to adverse outcomes
- Driving the privacy and dignity agenda.
- To work in collaboration with the Management Team to ensure maintenance of level 2 NHSLA standards and undertake developments to support the achievement of level 3.
Implementing the Matrons Charter (Section 11 Infection Control)
The Matron will be competent in the use of appropriate equipment in use within his/her own area
They will ensure that all staff within their area have access to training and are facilitated in the achievement of their competencies
Mandatory training in Health & Safety should be undertaken in line with Trust policy They should ensure that all staff are aware of the Trust decontamination policies and the care of all equipment and machinery used under their remit
Collaborate with the Directorate Team in developing the Clinical Directorate service and business strategy.
Participate in service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary.
Work in close partnership with appropriate Clinical Leads and Service General
Managers/Heads of Nursing to ensure all local, corporate, national initiatives and targets are met.
Where appropriate, support the Medical Directorate as agreed with the Head of Nursing and the Directorate of Strategy and Policy:
- to represent the Trust within the NHS and community, and with partner organisations,
- to work closely with them to institute integrated working in the best interests of patient care,
- to ensure appropriate public and patient involvement in assessing service quality and improvements.
Identify and take forward the specific contribution nursing and midwifery can make to the development of the service.
Job description
Job responsibilities
To manage the quality of the provision of nursing care at all times, within their ward / department by:
- Holding Departmental Sister/Charge Nurse to account for delivery of their key performance indicators in clinical areas on the Perfect Lives database.
- In conjunction with the Directorates Workforce Manager ensure effective action is taken where nursing performance is at risk of falling below expected levels and standards are not maintained.
- Ensuring that the Trusts Nursing and Midwifery priorities are implemented locally.
To take appropriate action on issues of staff discipline, grievance, poor performance and sickness, up to but not including dismissal.
Risk & clinical governance:
- Ensure patients are cared for in a clean and safe environment, including the appropriate decontamination of multi-use equipment, taking remedial action if standards are not maintained.
- Be champions for driving the infection prevention and control agenda and challenging poor practice.
- Manage and respond to complaints and adverse incidents, including serious untoward incidents. Liaise with the PALS Department regarding informal complaints and where possible actively diffuse complaints to avoid escalation
- Undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.
- Ensure Risk Assessments are undertaken, and action plans implemented in wards and departments
- Lead on the implementation of patient safety strategies such as Saving Lives and Clinical Performance Indicators.
- Share best practice and drive improvements in patient care through the Matrons Forum.
- In conjunction with the Senior Matron and Head of Nursing, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams.
Professional leadership and staff management:
- Be a visible leader who is accessible to patients, visitors and staff.
- Provide professional and clinical leadership within their wards
- Take forward and develop, the nursing and midwifery contribution to excellent service provision
- Develop Departmental Sister/Charge Nurse in leadership and
- Ensure that nursing staff comply with Trust-wide policies and procedures.
- Represent the Trust at local and National forums promoting achievements in patient care.
- Ensure that all staff working within the ward / department will receive education in infection prevention and control in line with Trust policy.
R&D, education and training:
- Undertake training needs analysis in conjunction with the Senior Matron and Practice Development Nurses.
- Support the development and implementation of education and training programs within area of responsibility for nurses and midwives.
- Be responsible for developing own skills and knowledge and contribute to the development of others.
- Provide advice relating to approved R & D projects.
- Work in collaboration with the Departmental Sisters/ Charge Nurses to monitor and regulate training and development of all staff to ensure:
- All nursing staff are appraised using KSF and the Trust Competency
- All mandatory training is undertaken and recorded. o Monitor and regulate study leave to ensure consistency and equality. o Ensure clinical environments are fit to receive students and are regularly audited, including the appropriate number of Sign-off mentors.
- All staff are competent in acute care skills and have passed their Medicines Management test
Professional standards and patient experience:
Promote excellent standards in all wards/departments through:
- Promotion of a nurturing environment for patients, relatives, visitors and staff through monitoring, measuring, actioning and evaluating.
- Advocating for patients at all times.
- Daily ward rounds and monitoring observations of care.
- Implementing a system for gaining patient feedback, responding to adverse outcomes
- Driving the privacy and dignity agenda.
- To work in collaboration with the Management Team to ensure maintenance of level 2 NHSLA standards and undertake developments to support the achievement of level 3.
Implementing the Matrons Charter (Section 11 Infection Control)
The Matron will be competent in the use of appropriate equipment in use within his/her own area
They will ensure that all staff within their area have access to training and are facilitated in the achievement of their competencies
Mandatory training in Health & Safety should be undertaken in line with Trust policy They should ensure that all staff are aware of the Trust decontamination policies and the care of all equipment and machinery used under their remit
Collaborate with the Directorate Team in developing the Clinical Directorate service and business strategy.
Participate in service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary.
Work in close partnership with appropriate Clinical Leads and Service General
Managers/Heads of Nursing to ensure all local, corporate, national initiatives and targets are met.
Where appropriate, support the Medical Directorate as agreed with the Head of Nursing and the Directorate of Strategy and Policy:
- to represent the Trust within the NHS and community, and with partner organisations,
- to work closely with them to institute integrated working in the best interests of patient care,
- to ensure appropriate public and patient involvement in assessing service quality and improvements.
Identify and take forward the specific contribution nursing and midwifery can make to the development of the service.
Person Specification
Qualifications and Training
Essential
- Registered nurse qualification
- Degree or equivalent clinical/advanced practice
- Minimum 5 years post registration
- Master's Degree or working towards
Desirable
- Evidence of post registration/ qualification
- Management/Leadership qualification
Experience
Essential
- Clinical expertise relevant to the post
- Experience of managing staff
- Minimum of 3 years' experience working at Band 7 or equivalent in an acute setting.
- Leadership of clinical governance and patient safety
- Achievement of high quality patient care through evidence based practice
- Management of finances within a budget, including delivery of cost improvements
- Management/Clinical Leadership experience
- Experience of successfully leading and implementing change
- Experience in analysing complex problems and implementing workable solutions
- Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge
Essential
- A good understanding of the changing NHS environment
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
Desirable
- Ability to work on service development projects
Person Specification
Qualifications and Training
Essential
- Registered nurse qualification
- Degree or equivalent clinical/advanced practice
- Minimum 5 years post registration
- Master's Degree or working towards
Desirable
- Evidence of post registration/ qualification
- Management/Leadership qualification
Experience
Essential
- Clinical expertise relevant to the post
- Experience of managing staff
- Minimum of 3 years' experience working at Band 7 or equivalent in an acute setting.
- Leadership of clinical governance and patient safety
- Achievement of high quality patient care through evidence based practice
- Management of finances within a budget, including delivery of cost improvements
- Management/Clinical Leadership experience
- Experience of successfully leading and implementing change
- Experience in analysing complex problems and implementing workable solutions
- Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge
Essential
- A good understanding of the changing NHS environment
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
Desirable
- Ability to work on service development projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
