Job summary
To provide timely, efficient and effective operational management support for divisional service areas, assisting the lead clinicians and senior managers as required and ensuring that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
To take forward agreed projects to improve patient pathway, service delivery and patient experience in agreed areas. To lead on ensuring that all performance/quality targets are achieved. To problem solve as appropriate, developing and implementing lasting solutions in conjunction with clinical and managerial colleagues. To be a key member of the divisional management team, taking full responsibility for actions and for keeping other team members fully informed at all times.
The post holder will manage a team of administrative staff. This may include supervisors, clinic staff, medical secretaries, receptionists, pathway coordinators, project leads and others.
To deputise for the General Manager when required.
Main duties of the job
1.1. To promote and support the development of the Trust's mission, values, aims and objectives.
2.1. To ensure that the divisional services provided are of a consistently high quality and deliver excellent patient experience.
Service improvement - Length of stay, Elderly and Frail pathway3.1. To be accountable to the Divisional Director of Operations for the financial performance of key delegated budgets within identified specialties, taking actions to limit spending when required.
4.1 To work with the divisional governance manager to monitor risk within specific services, investigate reds/SUIs and to support the overall risk management structure of the division.
5.1 Maintain an updated awareness of areas of variance against contracted performance in identified specialties, analysing and explaining the reasons for variation where it occurs.
6.1 Manage budgets for pathways and services within portfolio.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
To promote and support the development of the Trusts mission, values, aims and objectives.
To ensure that the divisional services provided are of a consistently high quality and deliver excellent patient experience.
Service improvement Length of stay, Elderly and Frail pathway To be accountable to the Divisional Director of Operations for the financial performance of key delegated budgets within identified specialties, taking actions to limit spending when required.
To work with the divisional governance manager to monitor risk within specific services, investigate reds/SUIs and to support the overall risk management structure of the division.
Maintain an updated awareness of areas of variance against contracted performance in identified specialties, analysing and explaining the reasons for variation where it occurs.
Manage budgets for pathways and services within portfolio.
Job description
Job responsibilities
To promote and support the development of the Trusts mission, values, aims and objectives.
To ensure that the divisional services provided are of a consistently high quality and deliver excellent patient experience.
Service improvement Length of stay, Elderly and Frail pathway To be accountable to the Divisional Director of Operations for the financial performance of key delegated budgets within identified specialties, taking actions to limit spending when required.
To work with the divisional governance manager to monitor risk within specific services, investigate reds/SUIs and to support the overall risk management structure of the division.
Maintain an updated awareness of areas of variance against contracted performance in identified specialties, analysing and explaining the reasons for variation where it occurs.
Manage budgets for pathways and services within portfolio.
Person Specification
Qualifications
Essential
- Please refer to the job description for Qualification
- Please refer to the job description for personal Skills and job related skills
Desirable
- Please refer to the job description for Qualification and Experience
- Please refer to the job description for personal Skills and job related skills
Job related skills
Essential
- Please refer to the job description for job related skills
Person Specification
Qualifications
Essential
- Please refer to the job description for Qualification
- Please refer to the job description for personal Skills and job related skills
Desirable
- Please refer to the job description for Qualification and Experience
- Please refer to the job description for personal Skills and job related skills
Job related skills
Essential
- Please refer to the job description for job related skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
