Job summary
This is a fantastic opportunity for an experienced nurse leader to join our team in the Acute and Emergency Services Team as Senior Matron.
The team encompasses the Emergency Department, Acute Medical admissions Unit, Same Day Emergency Care Unit, Cardiac and respiratory wards. Working closely with the Head of Nursing, Clinical Director and General Manager, you will support delivery of key strategic objectives around improving staff experience, achieving optimal performance and operational flow, and delivering high quality, safe patient care.
Main duties of the job
As the Senior Matron, you will provide innovative clinical and professional leadership to the nursing staff at all levels within the Directorate. Your responsibilities will include ensuring that effective governance arrangements are maintained, that nursing care is delivered to a high standard, and that nursing resources are managed efficiently. You will be supported by two 8a Senior Nurses and a team of Band 7 nurses working across various clinical areas. This position is busy and challenging, yet highly rewarding, with significant opportunities for development for the right candidate. You will receive support to excel in this role.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
Care Provision
To always manage the quality of the provision of nursing care, within their wards / Emergency departments by:
- Holding the Departments/Wards, Matrons, Sister/Charge Nurse to account for delivery of their key performance indicators in clinical areas on Tendable.
- In conjunction with the Directorate's Divisional Director of Nursing and Head of Nursing ensure effective action is taken where nursing performance is at risk of falling below expected levels and standards are not maintained.
- Ensuring that the Trust's Nursing and Midwifery priorities are implemented locally.
- To lead and ensure action is taken on issues of staff discipline, grievance, poor performance and sickness, including dismissal.
- To assist in the role and maintenance of the Trust Compassion in Care project.
- Be accountable to the Head of Nursing for the overall quality of nursing care within the area, taking a proactive approach to performance management of quality issues.
- Ensure that Divisional audit programmes are consistent with service objectives.
- Be responsible for monitoring the quality of environmental services within the care area.
- Ensure that a Quality Monitoring Programme is fully implemented across and that action is taken to achieve and maintain quality standards in all areas.
Risk & clinical governance:
- Ensure patients are cared for in a clean and safe environment, including the appropriate decontamination of multi-use equipment, taking remedial action if standards are not maintained.
- Be champions for driving the infection prevention and control agenda and challenging poor practice.
- Take the lead on managing and monitoring complaints and adverse incidents, including serious untoward incidents. Liaise with the PALS Department regarding informal complaints and where possible actively diffuse complaints to avoid escalation and implementing action plans to prevent reoccurrence.
- Undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.
- Ensure Risk Assessments are undertaken, and action plans implemented in the Emergency department and Ward areas within their remit.
- Lead on the implementation of patient safety strategies such as Tendable Ward audits, ITAP and CQC
- Share best practice and drive improvements in patient care through the Matrons' Forum.
- In conjunction with the ED Head of Nursing, the Senior Matron will be responsible for monitoring and maintaining excellent clinical standards within the clinical teams.
Professional leadership and staff management:
- Be a visible leader who is accessible to patients, visitors, and staff.
- Provide professional and clinical leadership within the Emergency Department and acute wards.
- Take forward and develop, the nursing and midwifery contribution to excellent service provision.
- Develop Departments Sister/Charge Nurse in leadership and management.
- Ensure that nursing staff comply with Trust-wide policies and procedures.
- Represent the Trust at local and National forums promoting achievements in patient care.
- Ensure that all staff working within the ward / department will receive education in infection prevention and control in line with Trust policy.
- Deputise for the Head of Nursing in their absence.
Job description
Job responsibilities
Care Provision
To always manage the quality of the provision of nursing care, within their wards / Emergency departments by:
- Holding the Departments/Wards, Matrons, Sister/Charge Nurse to account for delivery of their key performance indicators in clinical areas on Tendable.
- In conjunction with the Directorate's Divisional Director of Nursing and Head of Nursing ensure effective action is taken where nursing performance is at risk of falling below expected levels and standards are not maintained.
- Ensuring that the Trust's Nursing and Midwifery priorities are implemented locally.
- To lead and ensure action is taken on issues of staff discipline, grievance, poor performance and sickness, including dismissal.
- To assist in the role and maintenance of the Trust Compassion in Care project.
- Be accountable to the Head of Nursing for the overall quality of nursing care within the area, taking a proactive approach to performance management of quality issues.
- Ensure that Divisional audit programmes are consistent with service objectives.
- Be responsible for monitoring the quality of environmental services within the care area.
- Ensure that a Quality Monitoring Programme is fully implemented across and that action is taken to achieve and maintain quality standards in all areas.
Risk & clinical governance:
- Ensure patients are cared for in a clean and safe environment, including the appropriate decontamination of multi-use equipment, taking remedial action if standards are not maintained.
- Be champions for driving the infection prevention and control agenda and challenging poor practice.
- Take the lead on managing and monitoring complaints and adverse incidents, including serious untoward incidents. Liaise with the PALS Department regarding informal complaints and where possible actively diffuse complaints to avoid escalation and implementing action plans to prevent reoccurrence.
- Undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.
- Ensure Risk Assessments are undertaken, and action plans implemented in the Emergency department and Ward areas within their remit.
- Lead on the implementation of patient safety strategies such as Tendable Ward audits, ITAP and CQC
- Share best practice and drive improvements in patient care through the Matrons' Forum.
- In conjunction with the ED Head of Nursing, the Senior Matron will be responsible for monitoring and maintaining excellent clinical standards within the clinical teams.
Professional leadership and staff management:
- Be a visible leader who is accessible to patients, visitors, and staff.
- Provide professional and clinical leadership within the Emergency Department and acute wards.
- Take forward and develop, the nursing and midwifery contribution to excellent service provision.
- Develop Departments Sister/Charge Nurse in leadership and management.
- Ensure that nursing staff comply with Trust-wide policies and procedures.
- Represent the Trust at local and National forums promoting achievements in patient care.
- Ensure that all staff working within the ward / department will receive education in infection prevention and control in line with Trust policy.
- Deputise for the Head of Nursing in their absence.
Person Specification
Qualifications
Essential
- oRegistered nurse qualification
- oDegree or equivalent clinical/advanced practice
- oMaster's Degree or working towards
Desirable
- Evidence of post registration/ qualification Management/Leadership qualification
Experience
Essential
- oClinical expertise relevant to the post.
- oMinimum of 3 years' experience working at Band 8 or equivalent in an Emergency and acute setting.
- oAchievement of high quality patient care through evidence based practice oManagement of finances within a budget, including delivery of cost improvements
- oAbility to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge
Essential
- A good understanding of the changing NHS environment Highly developed written and verbal skills
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
- A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
Desirable
- Ability to work on service development projects
Personal Qualities
Essential
- Excellent inter-personal and communication skills High level of work organisation, self-motivation, drive for performance and improvement Flexibility in approach and attitude
- Able to work with staff at all levels across the Trust Self confident, assertive and pro-active Attentive to detail Able to work to tight deadlines and cope under pressure
Person Specification
Qualifications
Essential
- oRegistered nurse qualification
- oDegree or equivalent clinical/advanced practice
- oMaster's Degree or working towards
Desirable
- Evidence of post registration/ qualification Management/Leadership qualification
Experience
Essential
- oClinical expertise relevant to the post.
- oMinimum of 3 years' experience working at Band 8 or equivalent in an Emergency and acute setting.
- oAchievement of high quality patient care through evidence based practice oManagement of finances within a budget, including delivery of cost improvements
- oAbility to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge
Essential
- A good understanding of the changing NHS environment Highly developed written and verbal skills
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
- A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
Desirable
- Ability to work on service development projects
Personal Qualities
Essential
- Excellent inter-personal and communication skills High level of work organisation, self-motivation, drive for performance and improvement Flexibility in approach and attitude
- Able to work with staff at all levels across the Trust Self confident, assertive and pro-active Attentive to detail Able to work to tight deadlines and cope under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
