Lewisham and Greenwich NHS Trust

Head of Therapies

Information:

This job is now closed

Job summary

We are looking for an experienced Allied Health Professional to provide senior leadership to our adult Therapy teams (Nutrition and Dietetics; Occupational Therapy; Physiotherapy; Podiatry and orthotics; Adult Speech and Language Therapy). This post is part of the senior leadership team within the division of Allied Clinical Services, responsible for delivery of the relevant therapy services at University Hospital Lewisham, Queen Elizabeth Hospital in Woolwich and currently Lewisham Community Services. The post holder will work strategically and collaboratively across the divisions , within our SEL Networks and with other stakeholders across health and social care

This role reports into the Divisional Director for Professions and Governance/Lead AHP so deputising and taking a key role in promoting the AHP agenda will be required.

The successful candidate will need to be flexible and organised with the ability to prioritise a busy workload covering a broad remit. A strategic approach and willingness to consider, and lead on, new ways of working to improve patient care will be essential to making this role a success.

Please contact Lucy Carter (lucy.carter@nhs.net) for further information.

Main duties of the job

The Head of Therapies role is a key position within the Divisional Management Team, responsible to the Divisional Director of Professions and Governance with a prime focus on the day-to-day delivery of high standards of patient care across integrated care pathways and services, delivered across the Trust including the community.

The post holder supports the Divisional Director of Professions and Governance and other senior managers in the day to day delivery of the clinical business of the Service, and assumes delegated functions of corporate Nursing, Midwifery and Allied Health Professionals ( NMAHP) development programmes, recruitment and retention, measuring and improving standards of care and the patient experience, in accordance with agreed objectives, targets, quality standards, controls and resource constraints.

This role is responsible for the Adult Therapy, Podiatry and Dietetic services within the Trust. It plays a key role in delivering the Trusts AHP strategy and providing professional leadership.

The post holder works strategically and collaboratively across the divisions , within our SEL Networks and with other stakeholders across health and social care.

Post holders will demonstrate a highly visible, authoritative and democratic leadership style, which is underpinned by the values of the Trust.

Post holders will deputise for the Divisional Director of Professions and Governance when required.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Details

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£74,290 to £85,601 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

197-UT5923

Job locations

University Hospital Lewisham

High Street

London

SE13 6LH


Job description

Job responsibilities

Key Result Areas & Performance:

Work with the Divisional management team and service leads to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure all AHP staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.

In partnership with the Chief Nurse/ DDPG and Heads of Service implement the Trusts corporate NMAHP priorities and strategy.

Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas where required.

Support Heads of service/profession to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained and improvement objectives are met.

Provide Professional supervision to other senior therapy staff who may be located in a different division

Work with other health care professionals in the service to ensure safe, effective and professional standards of patient flows, care management and delivery.

Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.

Ensure a consistent approach is taken across pathways and services in the Service, so that all clinical staff comply with Trust-wide policies and procedures.

Ensure all clinical services in the post holders portfolio are managed within budget and achieving their key performance indicators.

Contribute to the development and implementation of the Divisions business plan by contributing to the service and business strategy, including cross-service and external partnership working

Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services

Delivery of the Trusts Equality and Diversity Strategy in terms of non-medical clinical staff recruitment, retention and development.

On behalf of the Chief Nurse/ DDPG, to manage the delivery of all Therapy innovation and development within the division and where relevant, for the Trust.

Identify and take forward the specific contribution Therapies can make to the development of the services in the Division, delivery of QIPP and achievement of the improving use of resources programme.

Support the Divisional Director of Professions and Governance and Service Leads in the development and application of systems, control processes and risk management arrangements that ensure full compliance with internal and external governance procedures and to benchmark against best practice requirements.

Undertaking trend analyses of selected complaints and adverse incidents, and especially as they relate to therapies

Responsible for ensuring that all other aspects of risk and clinical governance are robustly and effectively managed.

Responsible for the delivery of identified service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary

Where appropriate, support the Divisional Director of Professions and Governance to (a) represent the Trust within the NHS and with partner organisations, (b) work closely with them to institute integrated working in the best interest of patient care, (c) ensure appropriate public and patient involvement in assessing service quality and improvements.

Develop local systems for gaining patient feedback, responding to adverse outcomes.

Ensure that patient feedback is acted on effectively, and ensure that learning from complaints and incidents is used to improve services

Support the development and implementation of education and training programmes within the Trust, especially for AHPs.

Participate in the Trust on call manager rota.

Job description

Job responsibilities

Key Result Areas & Performance:

Work with the Divisional management team and service leads to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure all AHP staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.

In partnership with the Chief Nurse/ DDPG and Heads of Service implement the Trusts corporate NMAHP priorities and strategy.

Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas where required.

Support Heads of service/profession to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained and improvement objectives are met.

Provide Professional supervision to other senior therapy staff who may be located in a different division

Work with other health care professionals in the service to ensure safe, effective and professional standards of patient flows, care management and delivery.

Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.

Ensure a consistent approach is taken across pathways and services in the Service, so that all clinical staff comply with Trust-wide policies and procedures.

Ensure all clinical services in the post holders portfolio are managed within budget and achieving their key performance indicators.

Contribute to the development and implementation of the Divisions business plan by contributing to the service and business strategy, including cross-service and external partnership working

Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services

Delivery of the Trusts Equality and Diversity Strategy in terms of non-medical clinical staff recruitment, retention and development.

On behalf of the Chief Nurse/ DDPG, to manage the delivery of all Therapy innovation and development within the division and where relevant, for the Trust.

Identify and take forward the specific contribution Therapies can make to the development of the services in the Division, delivery of QIPP and achievement of the improving use of resources programme.

Support the Divisional Director of Professions and Governance and Service Leads in the development and application of systems, control processes and risk management arrangements that ensure full compliance with internal and external governance procedures and to benchmark against best practice requirements.

Undertaking trend analyses of selected complaints and adverse incidents, and especially as they relate to therapies

Responsible for ensuring that all other aspects of risk and clinical governance are robustly and effectively managed.

Responsible for the delivery of identified service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary

Where appropriate, support the Divisional Director of Professions and Governance to (a) represent the Trust within the NHS and with partner organisations, (b) work closely with them to institute integrated working in the best interest of patient care, (c) ensure appropriate public and patient involvement in assessing service quality and improvements.

Develop local systems for gaining patient feedback, responding to adverse outcomes.

Ensure that patient feedback is acted on effectively, and ensure that learning from complaints and incidents is used to improve services

Support the development and implementation of education and training programmes within the Trust, especially for AHPs.

Participate in the Trust on call manager rota.

Person Specification

Qualifications & Training

Essential

  • Registered healthcare professional from relevant group (Dietetics/Podiatry/Physiotherapy/Occupational Therapy/Speech and Language Therapy)
  • Post graduate training in Clinical Specialty, or Business or NHS Management in progress or completed
  • Formal education to first degree level or equivalent ability
  • Master's degree or equivalent ability/evidence of skill

Experience

Essential

  • Substantial operational management in an acute NHS Trust, including senior level experience & management of specialist services
  • Demonstrable staff management, including senior level experience
  • Experience of Management of change
  • Familiarity with basic IT applications

Knowledge & Skills

Essential

  • Has the drive and energy to make things happen; frequently goes "above and beyond" the call of duty
  • Shares leadership with and is respected by clinical and non-clinical staff.
  • Is action oriented and adaptable to changing circumstances
  • Thinks and solves problems creatively and from a position of inquiry (versus advocacy)
  • Creates opportunities to use for best effect of the service.
  • Provides authentic and clear communication and direction even in times of uncertainty/ambiguity
  • Engages effectively across boundaries, while operating in partnership with stakeholders
  • Provides authentic and clear communication and direction even in times of uncertainty/ambiguity
  • Has effective strategies for dealing with and managing own limitations
  • Can interpret complex management data/information
  • Attention to detail
  • Able to manage work diary to respond flexibly to the needs of the service.
Person Specification

Qualifications & Training

Essential

  • Registered healthcare professional from relevant group (Dietetics/Podiatry/Physiotherapy/Occupational Therapy/Speech and Language Therapy)
  • Post graduate training in Clinical Specialty, or Business or NHS Management in progress or completed
  • Formal education to first degree level or equivalent ability
  • Master's degree or equivalent ability/evidence of skill

Experience

Essential

  • Substantial operational management in an acute NHS Trust, including senior level experience & management of specialist services
  • Demonstrable staff management, including senior level experience
  • Experience of Management of change
  • Familiarity with basic IT applications

Knowledge & Skills

Essential

  • Has the drive and energy to make things happen; frequently goes "above and beyond" the call of duty
  • Shares leadership with and is respected by clinical and non-clinical staff.
  • Is action oriented and adaptable to changing circumstances
  • Thinks and solves problems creatively and from a position of inquiry (versus advocacy)
  • Creates opportunities to use for best effect of the service.
  • Provides authentic and clear communication and direction even in times of uncertainty/ambiguity
  • Engages effectively across boundaries, while operating in partnership with stakeholders
  • Provides authentic and clear communication and direction even in times of uncertainty/ambiguity
  • Has effective strategies for dealing with and managing own limitations
  • Can interpret complex management data/information
  • Attention to detail
  • Able to manage work diary to respond flexibly to the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

High Street

London

SE13 6LH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

High Street

London

SE13 6LH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Divisional Director of Professions and Governance

Lucy Carter

lucy.carter@nhs.net

07768428102

Details

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£74,290 to £85,601 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

197-UT5923

Job locations

University Hospital Lewisham

High Street

London

SE13 6LH


Supporting documents

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