Medical Rostering Specialist

Lewisham and Greenwich NHS Trust

This job is now closed

Job summary

The post holder will work alongside the Medical Rostering and Revalidation Team to support the continuing use of medical rostering systems (principally Healthroster, e-Rota and Exception Reporting) providing advice, guidance and solutions to make optimum use of digital tools. The key responsibilities of the post holder will be:

Main duties of the job

Provide responsive, professional and customer-focused rostering service by responding to service requests and queries from trust employees via phone, email and other forms of communication.
Lead on the set-up of junior doctor's rosters on Healthroster for each rotation, working closely with departments, Medical Staffing and Medical Education. To work with departments to ensure working rosters are circulated in line with the code of practice.
Supporting departments with rota design for junior doctors, checking for compliance and recommending changes.
Advising services on the functionality of Healthroster and Medics on Duty and promote new functionality.
Supporting services to ensure Healthroster functionality is applied to improve rostering practices.
Providing one-to-one and group training on Healthroster functionality to provide and improve accuracy and rostering best practices.
Supporting educational supervisors, departments and Guardian of Safe Working with exception reporting system, ensuring that exception reports are reviewed, actioned and processed in a timely manner,
Supporting the transition to business as usual for consultants and SAS doctors
To work closely with managers, and clinical and operational staff to ensure the successful utilisation and management of medical rostering systems and associated working practices across the Trust.
To identify areas of further training needs and support colleagues to ensure the development and delivery of additional training.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

197-RF5092

Job locations

University Lewisham Hospital

London

SE13 6LH

Job description

Job responsibilities

To lead on the improvement of Junior Doctors' rostering practices across the Trust, communicating benefits to stakeholders and driving efficiency through best practice.
To monitor medics' rostering practices, develop improvement plans and work with stakeholders to achieve improvement in effective rostering.
To develop, maintain and communicate the performance of rosters against set KPIs regularly.
To lead on Junior Doctors' rostering best practices throughout the Trust and provide communication to users on how to improve rostering performance.
To support the Medical Rostering and Revalidation Team in the management of the Medical Rostering System across the Trust and benefits realisation programmes.
To work in partnership with other colleagues to support medical rostering system improvements, taking an active role in individual projects.
To keep abreast of new technology and developments in medical rostering systems, taking personal responsibility for developing skills and knowledge with such.
To participate in relevant regional and national networks, representing the Trust, seeking ideas and information on developments to improve the Trust's Medical rostering systems strategies and processes.

Job description

Job responsibilities

To lead on the improvement of Junior Doctors' rostering practices across the Trust, communicating benefits to stakeholders and driving efficiency through best practice.
To monitor medics' rostering practices, develop improvement plans and work with stakeholders to achieve improvement in effective rostering.
To develop, maintain and communicate the performance of rosters against set KPIs regularly.
To lead on Junior Doctors' rostering best practices throughout the Trust and provide communication to users on how to improve rostering performance.
To support the Medical Rostering and Revalidation Team in the management of the Medical Rostering System across the Trust and benefits realisation programmes.
To work in partnership with other colleagues to support medical rostering system improvements, taking an active role in individual projects.
To keep abreast of new technology and developments in medical rostering systems, taking personal responsibility for developing skills and knowledge with such.
To participate in relevant regional and national networks, representing the Trust, seeking ideas and information on developments to improve the Trust's Medical rostering systems strategies and processes.

Person Specification

Qualifications

Essential

Educated to degree standard or equivalent experience

Desirable

Allocate Academy training and accreditation

Knowledge and Experience

Essential

Experience in Medical staffing and understanding of Medical and Dental Terms and Conditions
Experience in using health roster
Experience working in an administrative role
Experience working with workforce database digital tools
Previous NHS Experience
Experience of working under pressure and to deadlines
Understanding of NHS pay and terms and conditions

Desirable

Previous ESR Experience
Experience of Cross-organisational Working

Skills, Abilities and Attributes

Essential

Excellent organisation and planning skills
Good Interpersonal skills able to communicate confidential information at all levels
Excellent communication - written and verbal
Ability to establish excellent working relations with clients and tailor communications for different audiences to communicate persuade and influence behaviou
High computer Literate with advance skills in IT (MS Office applications)
Good Attention to detail
Ability to work to deadlines and adjust priorities

Personal Qualities

Essential

Flexible and adaptable to change.
Motivator and engager of others.
Able to demonstrate a commitment to self-development
Ability to work within a team
Able to work without supervision
To be aware of and adhere to the Trust Vision and Values

Person Specification

Qualifications

Essential

Educated to degree standard or equivalent experience

Desirable

Allocate Academy training and accreditation

Knowledge and Experience

Essential

Experience in Medical staffing and understanding of Medical and Dental Terms and Conditions
Experience in using health roster
Experience working in an administrative role
Experience working with workforce database digital tools
Previous NHS Experience
Experience of working under pressure and to deadlines
Understanding of NHS pay and terms and conditions

Desirable

Previous ESR Experience
Experience of Cross-organisational Working

Skills, Abilities and Attributes

Essential

Excellent organisation and planning skills
Good Interpersonal skills able to communicate confidential information at all levels
Excellent communication - written and verbal
Ability to establish excellent working relations with clients and tailor communications for different audiences to communicate persuade and influence behaviou
High computer Literate with advance skills in IT (MS Office applications)
Good Attention to detail
Ability to work to deadlines and adjust priorities

Personal Qualities

Essential

Flexible and adaptable to change.
Motivator and engager of others.
Able to demonstrate a commitment to self-development
Ability to work within a team
Able to work without supervision
To be aware of and adhere to the Trust Vision and Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information