Wellbeing and Conference Facilities Administrator

Job description

Job responsibilities

All post holders are required to work these hours as agreed with the Education Business Manager. In addition, the ability to work outside these hours is also desirable to enable cover of occasional additional evening/early morning and weekend meetings/events organised through the hire of the centre. Time off in lieu or overtime is available for events outside the contracted hours, in line with Trust policy.

Role of the Department:

Lewisham and Greenwich NHS Trust has a strategic objective to promote a caring workforce through good quality leadership and excellence in education. A workforce strategy underpins the Trusts overall objectives to provide consistently safe, high quality patient-focussed services. The workforce underpins the organisations success.

The Directorate of Workforce and Education has four key functions:

• Organisational Development
• Excellence in Education
• Engagement and Equality
• Recruitment and Retention

Collectively, these functions facilitate the effective management and development of a workforce which is equipped to meet organisational needs and deliver effective quality driven patient care.

Job Role Summary:

To provide friendly, welcoming and efficient conference and training administration services to the Trust, including booking and setting up training rooms, uploading presentations, setting up and trouble-shooting AV equipment and providing reception services to visitors.

The Conference Centre supports one of the departmental aims of making learning integral to the everyday life and work of staff, and to improving the health services on offer for the community Lewisham and Greenwich NHS Trust serves by maximising staff competence and expertise. The Conference Centres role is to meet the Trust requirements for training facilities and promote these facilities for hire to external clients for income generation. The Conference Centre incorporates the Education Centre QEH & Owen Centre/Education Centre UHL. The Owen Centre currently houses 13 seminar/meetings rooms, a Learning Resource Centre, plus offices. The Education Centre houses a 150 seat auditorium, plus a Library.

The post holder is expected to work a shift pattern that provides adequate cover during the opening hours of the Conference Centre between 07.45 and 17.45 hours. In addition the ability to work outside these hours is also expected that Conference Centre Administrators will cover additional evening/early morning meetings/events organised through the hire of the Centres. Overtime or time off in lieu is given for these events in line with Trust policy.

Person Specification

Qualifications and Training

Essential

• NVQ Level 3 in Business Administration or Customer Services or equivalent

Desirable

• Basic knowledge of ESR/OLM
• ECDL accredited

Experience

Essential

• Significant general office administrative experience
• Significant Customer Service experience
• Experience of co-ordinating events
• Planning and organisational skills

Knowledge and Skills

Essential

• Good written and verbal communication skills
• Good application of Microsoft office suite
• Good interpersonal skills
• Ability to use initiative to problem solve and deal with conflict avoidance and resolution

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham (Crossite)

Lewisham High Street

London

SE13 6LH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)